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Top Customer Success Jobs in Cleveland, OH

10 Days Ago
Remote
Cleveland, OH
50K-63K Annually
Junior
50K-63K Annually
Junior
AdTech • Artificial Intelligence • Events • Marketing Tech • Software • Conversational AI • Automation
The Customer Success Onboarding Specialist drives customer adoption and success for SMB customers through onboarding support, strategic consultation, and engagement, ensuring optimal use of services.
Top Skills: Constant ContactSaaS
10 Days Ago
Remote
Cleveland, OH
Senior level
Senior level
Software • Business Intelligence
The Customer Success Manager will enhance client relationships, guide customer onboarding, manage support escalations, and advocate for product improvements at Onit.
Top Skills: AIAPIsCloud PlatformsEbillingIntegrationsSaaS
10 Days Ago
Remote
Cleveland, OH
120K-130K
Mid level
120K-130K
Mid level
Cybersecurity
The Customer Success Engineer will support enterprise customers by addressing their technical needs, leading deployments, and fostering long-term relationships. Collaborating with sales and support teams, this role also focuses on documenting customer processes and advocating for product improvements based on customer feedback.
Top Skills: APIsSaaS

Featured Jobs

Reposted 10 Days Ago
Remote
Cleveland, OH
Junior
Junior
Retail • Sales • Energy
The Customer Success Analyst will manage customer onboarding, provide training, create documentation, and support clients to maximize software usage.
Top Skills: Zendesk
Reposted 10 Days Ago
Remote
Cleveland, OH
55K-70K Annually
Entry level
55K-70K Annually
Entry level
Edtech
As a Customer Success Manager, ensure customer satisfaction and retention for Digital Touch Accounts, managing high volumes of accounts and driving customer success through effective engagement and communication.
10 Days Ago
Remote
Cleveland, OH
15-15
Mid level
15-15
Mid level
Insurance • Security
The Insurance Verification Specialist verifies client information via phone, ensuring compliance with insurance policies, and maintains relationships with stakeholders.
Top Skills: Zendesk
10 Days Ago
Remote
Cleveland, OH
Entry level
Entry level
Financial Services
The Client Service Representative manages loan pipelines, provides client support, and assists Account Executives with complex loan transactions, ensuring timely loan closings.
Top Skills: Calyx PointEllie MaeExcelMs Office (WordOutlook)
10 Days Ago
Remote
Cleveland, OH
126K-189K Annually
Mid level
126K-189K Annually
Mid level
Cloud • Fintech • HR Tech
Serve as a trusted advisor to existing customers, driving product adoption, handling inquiries, and identifying opportunities for upselling within Workday’s HCM suite.
Top Skills: Data Analysis ToolsWorkday Hcm
10 Days Ago
Remote
Cleveland, OH
75K-115K Annually
Senior level
75K-115K Annually
Senior level
Software
As a Technical Product Support Specialist, you will assist customers by resolving issues, documenting interactions, and collaborating with cross-functional teams to enhance product experiences.
Top Skills: Atlassian SuiteBridgeGoogle SuitemacOSMicrosoft TeamsSalesforceSlackWindowsZoom
10 Days Ago
Remote
Cleveland, OH
155K-214K
Senior level
155K-214K
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
Lead a team of Customer Success Managers to manage DSP advertising campaigns, ensuring client growth and strategic account oversight.
Top Skills: Amazon DspDsp PlatformsExcelThe Trade DeskWalmart Connect
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