Internal Case Manager - Occupational Health and Wellbeing

Job Description
About the position
As an Internal Case Manager at Kraft Heinz, you will be responsible for developing and leading the absence policy within our organization in the Netherlands. You will ensure that our procedures regarding absenteeism are effective, legally compliant, aligned with the company's objectives and laws of the country/region. You will provide support to managers and employees in leading absence cases and work closely with HR, external occupational health services, and other relevant partners. You'll be reporting into Ashhish Kumaar, HR Compliance & Process Lead.
In brief, you are responsible for:

• Absence Management: Coordinate and lead absence cases, including assessing progress and advising managers and employees.
• Communication and Training: Provide training and support for managers and employees regarding absence policies and procedures.
• Collaboration with Partners: Serve as the main point of contact for occupational health services, HR, managers, and other internal and external partners in relation to absence cases.
• Reporting and Analysis: Assess and analyze absence data to identify trends and propose strategies for continuous improvement and interventions
• Legal Compliance: Ensure compliance with all relevant laws and regulations regarding absenteeism, including the Dutch Gatekeeper Improvement Act (Wet Verbetering Poortwachter) and relevant Collective Labor Agreements.
• Reintegration: Support managers with the reintegration process of their employees returning from sick leave. Ensuring that all sickness related absence is closely monitored and integration plan developed.
• Prevention Programs: Develop programs aimed at preventing absenteeism and promoting a healthy work environment.

Qualifications
Please kindly note that you need to have an EU Working Permit (Orientation Year Visa not included) in order to proceed for this position.

• At least 3-5 years of experience in a similar role, preferably within a large, international organization with both white- and blue-collar workers.
• Thorough knowledge of Dutch laws and regulations regarding absenteeism and reintegration (e.g., Dutch Gatekeeper Improvement Act (Wet Verbetering Poortwachter), Arbeidsomstandighedenwet (Arbowet).
• Excellent communication skills and the ability to effectively engage with various levels within the organization.
• Strong analytical skills and experience working with absence data and reporting.
• A proactive and solution-oriented mentality with a focus on continuous improvement.
• Experience in developing and delivering training and awareness programs is a plus.
• Fluent proficiency in Dutch required

Professional Attributes

• Communication Skills - People are easily be exposed to senior management, no matter their level. Therefore, it's important to have excellent interpersonal skills, to take care of all kinds of different collaborators.
• Resilience - Having the ability to bounce back after a disappointment or set back, big or small is what we value. Always continue to move onward & upward.
• Project management skills - Time management has no secrets for you. You're organized, structured and always have an overview of all the deliverables. You know how to bring multiple projects to a successful ending within the given timeframe.
• Empathy - listening to the customer - You're known for your emotional intelligence. You listen more and talk less, and therefore truly understand your customer. With that demeanor you build commercial chances to optimize the customer experience.
• High pressure - You don't get easily stressed by pressure, on the opposite, a fast paced and dynamic environment is what keeps you energized.

What we offer you

• An ambitious employer; we only want the best for you.
• A fast career track like only few other companies can match.
• A competitive salary and excellent bonus structure (above market); at KraftHeinz we strongly believe and live by ownership and meritocracy.
• A hybrid working model; because we believe the future of work is based on a building modern, adaptable, and agile workplace culture. 3 days from our office in Amsterdam and 2 days from home with additional 20 days per year to work from anywhere you want!
• Additional benefits such as Commuting Allowance, Hybrid Work Allowance & Reimbursements, Bicycle & Gym Discount Plan, Employee Assistance Program and Supplemental Health Insurance.
• A wide range of discounts with KraftHeinz's partnerships on fashion, electronics, travels and many more!
• Last and not least; there are always room for new insights: If you have an idea, please let us know, and we can set it in action!

Our Hiring Process
After the application and CV screening, you are invited to complete our Cognitive Assessment and will have an introductory telephone call with the Talent Acquisition Team. If positive, you will interview with:
1. HR Compliance & Process Lead and Benefits Manager
2. Director of People & Performance and Senior HR Business Partner
3. All positive? Job offer!
Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law.
About us
Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We're on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.
Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We're proud of where we've been - and even more thrilled about where we're headed - as we nourish the world and lead the future of food.
Why us
We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures - as we work together to lead the future of food.
Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we're growing something great here at Kraft Heinz.
Location(s)
Amsterdam
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.