The Account Executive will sell Zoom's Workvivo Employee Experience Platform by developing relationships with high-level clients, prospecting new customers, and managing complex sales situations. They need to establish trust with customers and run the full sales cycle, particularly in a SaaS environment.

As a Technical Consultant at Workvivo, you will support customers by addressing queries, troubleshooting technical issues, and configuring Single Sign-On and User Provisioning. You will represent the Voice of the Customer by providing insights for product improvement and conducting IT calls with customer technical teams.

The Technical Support Engineer will assist Workvivo customers by troubleshooting issues, building a repository of resources, and acting as the Voice of the Customer. They will collaborate with the Product team to share insights for product improvement and provide exceptional communication and support.

The Account Executive will manage the sales cycle by generating leads, engaging customers, upselling existing accounts, and negotiating contracts. They will also conduct discussions with C-level executives, aiming to meet sales objectives within the Mid-market and Enterprise sectors, while developing relationships with high-level clients.

As a Machine Learning Engineer, you will enhance AI algorithms and solutions for Zoom's AI Companion product, contributing to product development and data-driven decision-making in a collaborative team environment.

The Events Manager will be responsible for planning and executing in-person and virtual events, including developing strategies, managing budgets, and ensuring effective collaboration with cross-functional teams. Key responsibilities include managing event logistics, vendor negotiations, and measuring event success through KPIs.

The Account Executive will manage sales cycles, focusing on outbound lead generation and customer engagement. Responsibilities include upselling to current customers and closing new customers, along with conducting high-level conversations with C-level executives to meet sales objectives in the Mid-market and Enterprise segments.

The Strategic CX Manager at Workvivo will manage onboarding programs for enterprise-level customers, consult on internal communication and engagement, create success plans, facilitate workshops, and engage with product teams to improve customer experience.

In this role, you will enhance customer relationships by driving the adoption of Workvivo's platform post-launch, ensuring excellent employee engagement and satisfaction. You'll act as a subject matter expert, deliver business reviews, and translate customer feedback into product improvements.

The Lead Webinar Product Manager will define and execute the roadmap for Zoom Webinars, collaborate with stakeholders, drive feature delivery, and connect with clients to understand their requirements. The role requires product management experience, prioritizing tasks effectively, and working closely with teams like Operations and UX/UI.

The Staff DevOps Engineer will design and build architecture for Zoom’s core services, automate production support tasks, ensure service reliability, and implement advanced DevOps practices. They will also collaborate with multiple teams and manage production escalations.

The Head of UK&I Strategic Accounts leads a team focused on selling enterprise communication solutions, driving customer relationships, and managing complex sales processes. Responsibilities include business forecasting, pipeline development, and team management, particularly within FTSE-100 companies.

As a Product Designer, you will collaborate with product teams to design and refine innovative SaaS products. Responsibilities include crafting prototypes, conducting user research, refining design methodologies, and advocating for design principles. Your role involves communication with customers, contributing to the design culture, and designing inclusive and accessible user experiences.

The Customer Success Manager at Workvivo will enhance employee experience by partnering with customers, ensuring business adoption of the platform, and acting as a subject matter expert in engagement and communications. Responsibilities include relationship management, delivering reports, and translating feedback into product strategies.

As a Site Reliability Engineer, you will install, configure, and monitor systems in global data centers, automate operations, and troubleshoot system issues. You will focus on enhancing performance and maintaining security across cloud and physical systems.

The Head of Customer Success, EMEA & APAC will lead multinational customer success teams, executing strategies for customer satisfaction, retention, and growth across diverse markets. This role involves aligning initiatives with business objectives and mentoring leaders while demonstrating ownership of complex, cross-functional projects.

As a Gen AI Research Intern, you will engage in AI research, design and evaluate algorithms, conduct experiments, and collaborate with researchers. Additionally, you'll document findings and potentially collaborate on publications, while staying current on trends in generative AI.

As a Gen AI Research Intern at Zoom, you will collaborate with researchers and engineers to design and implement algorithms in AI. You'll conduct experiments, analyze results, document findings, and potentially contribute to publications. This role offers an opportunity to engage with cutting-edge AI projects and enhance your research skills.

As a Customer Success Manager at Workvivo, you will partner with customers to enhance employee experience and support growth initiatives. Your role includes providing best practices to increase product adoption, addressing client needs, and acting as the voice of the customer while producing comprehensive documentation and reports.

The DevOps Engineer will design and maintain CI/CD pipelines, implement automation frameworks, manage AWS infrastructure, and ensure security and compliance best practices. Responsibilities include collaborating with development and QA teams and documenting processes for knowledge sharing.