What you can expect
As a Senior Technical Writer in the Developer Documentation department, you will be responsible for documenting APIs and SDKs for multiple Zoom products --such as Zoom Team Chat, Zoom Phone and Calendar, and Zoom Meetings, to name just a few-- as well as other developer tools. You'll work with developer advocates, product managers, engineers, and other writers to gather information and plan documentation strategies, document the practical aspects of Zoom developer tools, and, over time, become a subject matter expert on them.
About the team
The Zoom Developer Documentation department, part of Developer Relations, is a group of experienced technical writers who work closely with developer advocates, engineers, and product managers to craft documentation on building and submitting apps to run in Zoom as well as integrating Zoom features into existing apps. Our documents are constantly evolving to keep pace with Zoom product developments and the needs of our worldwide developer audience.
What we're looking for
Education and Experience
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A minimum of 8 years of related experience with a Bachelor’s degree or equivalent technical training, or demonstrable technical skills and knowledge with 8 years of related experience
Technical Writing Expertise
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Extensive experience documenting APIs, SDKs, and other developer-focused tools
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Ability to create clear, concise, and structured technical documentation for a developer audience
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Experience writing conceptual documentation, tutorials, and code samples
Developer and Product Collaboration
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Experience working closely with developers, developer advocates, and product managers
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Strong ability to gather technical details through direct collaboration and independent research
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Comfortable working in a fast-paced, iterative development environment
Technical Proficiency
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Ability to read, write, and test code samples in at least one programming language
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Understanding of RESTful APIs, authentication mechanisms, and API documentation standards (e.g., OpenAPI/Swagger)
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Familiarity with software development concepts, CI/CD pipelines, and developer workflows
Docs-as-Code Environment
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Hands-on experience using Markdown for documentation
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Proficiency with version control systems such as GitHub or GitLab
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Ability to manage documentation as code, including reviewing and merging pull requests
Self-Starter & Continuous Learner
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Proactive approach to problem-solving and improving documentation processes
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Ability to work independently and take initiative in gathering information
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Passion for continuous learning and staying up to date with developer tools and technologies
Salary Range or On Target Earnings:
Minimum:
$97 600,00
Maximum:
$225 700,00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
05/01/25
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote
Top Skills
What We Do
Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom platform you know and love. 💙
Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses.
We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and find room to grow with opportunities to stretch your skills and advance your career in a diverse, inclusive environment.
Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home
