The Account Manager at viva.com will develop sales strategies to increase revenue from existing customers, manage relationships, and close sales deals.

Responsible for identifying and developing new business opportunities for omni-channel merchant acquiring solutions, managing the sales cycle from prospecting to closing, and building long-term relationships with merchants.

The Front-End Engineer will design and implement user-facing web applications, collaborate with UI/UX designers, optimize performance, and manage code for usability and scalability.

Monitor and analyze alerts for system performance and fraud prevention, escalate risks, collaborate with teams, and document activities for 24/7 operations.

Promote services to clients, assist in activation, monitor performance, provide support, ensure merchant registration, and escalate issues as needed.

The Field Sales Executive will sell SaaS-based merchant payment solutions to retail and hospitality sectors. Responsibilities include self-generating sales, developing growth strategies, and managing the complete sales process from lead sourcing to customer onboarding. The role requires building long-term client relationships and achieving sales targets.

Systems Engineers at Viva.com are responsible for the design, implementation, maintenance, and administration of IT infrastructure in both on-premises and cloud environments. They will work collaboratively with various teams to research innovative solutions and ensure operations adhere to secure practices and DevOps methodologies.

As a Senior iOS Engineer at Viva.com, you'll design, build, test, and maintain efficient mobile applications. You'll collaborate with team members, mentor junior developers, and explore innovative technologies to enhance app performance and security.

As an Account Manager, you’ll manage a customer portfolio, build relationships, upsell services, handle contract negotiations, coordinate with internal teams, and maintain customer satisfaction while contributing to strategic account planning.

As a Technical Support Specialist, you'll provide exceptional customer service by resolving technical issues, acting as a second-level support contact, and managing POS related challenges to ensure seamless integration. You'll build trust with customers through effective communication and problem-solving, while achieving predefined targets to deliver exemplary support.

The Senior Cybersecurity Analyst will lead security operations, including monitoring, vulnerability management, threat intelligence, and incident response. Responsibilities include designing security measures, managing cybersecurity solutions, investigating security incidents, and collaborating with various teams to enhance overall security posture.

As an Account Operations Consultant at Viva.com, you will resolve customer account issues as a second-level escalation point, perform internal tasks related to account statuses and transactions, and enhance customer satisfaction through effective communication and problem-solving.

The Lead Machine Learning Engineer will manage a team of ML Engineers to develop and deploy AI solutions, integrate ML into business intelligence systems, and deliver insights across various sectors. Responsibilities include designing data pipelines, optimizing ML models, and ensuring solutions align with business strategy.

As a Backend Developer at Viva.com, you'll design, build, and maintain robust backend systems, collaborate with cross-functional teams, optimize code, troubleshoot issues, enhance system architecture, and implement CI/CD pipelines. Your role will involve contributing to new features and ensuring high availability and security across the systems.

The Software Engineer in Test (SET) is responsible for designing and developing automated test frameworks to ensure the quality of software applications. This role involves collaborating with development and QA teams to identify automation opportunities, perform manual testing when necessary, and maintain the CI/CD pipeline. The SET will analyze test results, report metrics, and enhance testing efficiency within the software development lifecycle.

The Field Sales Executive will focus on selling SaaS-based payment solutions to retail and hospitality customers, generating sales, building relationships, and managing the complete sales process from lead sourcing to customer onboarding.

As a Quality Management Analyst, the role involves enhancing customer satisfaction through testing AI Bot performance, analyzing feedback, collaborating on content improvement, and evaluating customer service interactions to ensure high-quality service delivery.

The Lead Software Engineer in Test is responsible for leading a team focused on test automation and quality assurance. Key duties include developing test automation frameworks, mentoring team members, managing testing activities, and ensuring high-quality software delivery through the implementation of efficient test strategies and CI/CD integration.

The Client Onboarding & Activation Analyst ensures a smooth onboarding experience for business clients by reviewing documentation, validating ownership structures, and adhering to compliance regulations such as KYB and AML. Responsibilities include collaborating with internal teams, addressing discrepancies, and optimizing verification processes using digital tools.

The Business Operations Support Analyst will identify and resolve business challenges related to payment services, analyze data for business reports, and collaborate with various departments to enhance operational processes in a cloud-based neobank environment.