Search the 14 jobs at Synapse Health

The Specialist, Specialty is responsible for managing escalations, supporting operational workflows, and ensuring high service standards. This role involves collaboration with teams, analyzing issues for trends, maintaining documentation, and contributing to process improvements for operational efficiency.

The Director of Resupply at Synapse Health oversees the resupply intake process, ensures patient qualification, leads a team, develops strategies for efficiency, and maintains compliance. Responsibilities include improving processes, analyzing data, and collaborating with stakeholders to enhance operational effectiveness.

The Business Analyst will serve as a liaison between business needs and technical solutions, analyzing processes and performance data to identify trends and improvements. Responsibilities include documenting requirements, collaborating with teams to enhance workflows, building dashboards, and monitoring implemented solutions for efficiency.

As a Qualifications Specialist, you will manage customer interactions by reviewing and maintaining medical documentation, conduct audits, handle precertification processes for medical equipment, and ensure compliance with health plan guidelines. You will analyze medical records, communicate with healthcare professionals, and support high-quality patient experiences while maintaining confidentiality and adhering to HIPAA standards.

The Staff Software Engineer will lead the development of technology strategies, managing multiple high-complexity projects, and mentoring teams. Responsibilities include designing system architectures, coding, and setting technical quality visions to enhance the engineering organization.

As a Qualifications Specialist at Synapse Health, you will manage referrals, record incoming orders, audit medical files, and ensure compliance with insurance guidelines while providing excellent customer service. You will interact with physician office staff, prepare electronic documentation, and maintain patient confidentiality, all contributing to a seamless patient experience.

The Software Engineer II at Synapse Health will design, develop, and maintain software applications, ensuring high-quality solutions while collaborating with cross-functional teams. Responsibilities include mentorship of junior engineers, conducting code reviews, optimizing applications, and staying updated on industry trends.

The Senior System Administrator will manage hardware and software assets, provide Tier 3 technical support, oversee Azure Cloud Infrastructure, and enhance IT policies. Responsibilities include vendor management, mentoring junior staff, communication about system updates, and leading IT initiatives while ensuring system reliability and security.

As a Senior Software Engineer, you will design and implement software solutions, lead development initiatives, document solutions, collaborate with internal teams and external vendors, advocate for high-quality coding practices, build automation tools, and mentor junior engineers.

The National DME Provider Account Manager is responsible for managing and maintaining relationships with subcontracted DME providers, achieving sales quotas, addressing customer needs, and ensuring high service levels. The role requires collaboration across departments and meticulous documentation of contracts and metrics.

The Manager, DME Operations will oversee teams involved in order intake, qualifications, and fulfillment, focusing on enhancing the patient experience through strategic initiatives and process improvements. Responsibilities include managing day-to-day operations, coaching team performance, and ensuring the meeting of industry standards and regulations.

The Manager, DME Provider Account Management will lead a team of National Account Managers, ensuring high customer satisfaction and effective management of DME provider accounts. Responsibilities include overseeing account management activities, conducting performance data analysis, improving operational processes, and coordinating with vendors and internal teams.

The IT Support Specialist I provides technical support and manages IT systems for local and remote employees. Responsibilities include diagnosing hardware and software issues, managing requests via ticketing software, and leading small projects to improve IT functions.

The DME System Product Analyst at Synapse Health will maintain and manage the Synapse Technology Framework, involving monitoring and updating systems for product ordering and compliance. Responsibilities include adjusting for DME industry changes, collaborating with various teams, ensuring system accuracy, and contributing to process improvements.