The Manager, Supplier Solutions & Implementation oversees the implementation of strategic DME provider arrangements, coordinating onboarding, integration, and performance tracking. This role involves leading meetings, identifying process improvements, managing documentation, and collaborating with cross-functional teams to ensure successful supplier engagement and initiative execution.

The Director, Customer Experience will lead the strategy to create an exceptional customer journey by optimizing processes, enhancing engagement, and ensuring a patient-first approach. Responsibilities include overseeing initiatives for service excellence, analyzing customer feedback, collaborating across teams, and mentoring customer experience professionals.

The Director of Talent Acquisition at Synapse Health will develop and implement recruitment strategies to attract top talent. Responsibilities include inspiring a team, optimizing recruitment processes, partnering with hiring teams, and utilizing data-driven methods for improvements.

As an Onsite Lead at Synapse Health, you will supervise a team of Order Qualification Specialists, manage daily operations, ensure compliance with regulations, handle customer escalations, and support staff performance. You will leverage your DME industry experience to achieve operational excellence.

As a Qualifications Specialist at Synapse Health, you will review, edit, and maintain medical documentation, manage referrals, ensure compliance with guidelines, and perform audits. Interaction with healthcare providers is essential, along with converting paper documentation to electronic formats. The role emphasizes customer service, accuracy, and adherence to policies while delivering a high-quality patient experience.

The Strategic Account Executive at Synapse Health manages subcontracted DME provider relationships, ensuring customer satisfaction and supporting service delivery. Responsibilities include developing trust with accounts, achieving sales quotas, handling customer issues, preparing reports, and coordinating with internal teams for process improvement.

The Staff Software Engineer will lead the development of technology strategies, managing multiple high-complexity projects, and mentoring teams. Responsibilities include designing system architectures, coding, and setting technical quality visions to enhance the engineering organization.

As a Senior Software Engineer, you will design and implement software solutions, lead development initiatives, document solutions, collaborate with internal teams and external vendors, advocate for high-quality coding practices, build automation tools, and mentor junior engineers.