Project Manager

Who We Are:

With the collective efforts of our epic team members, we’re trailblazing a new path in the DME industry. Synapse Health was founded in 2016 with a goal to fix the fractured DME ecosystem and completely transform the industry. Built on decades of industry and leadership experience, we’ve launched tech-based solutions that eliminate age-old DME headaches, resulting in a seamless experience for all. We are proud to offer work that matters, on a mission that matters. 

Intrigued? Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn.

What We Need: 

We’re looking for a Project Manager to join our growing Process Initiatives team. You’ll be at the heart of our most strategic initiatives, helping us scale healthcare operations with clarity, documentation, and stakeholder alignment.

What You Will Do: 

• Coordinate work across multiple departments and stakeholders throughout the standard phases of a project: Initiating, Planning, Executing, Monitoring and Controlling, Closing.
• Communicate with all stakeholders on project status and progress, risks, delays and adjustments.
• Create and manage detailed plan of work to be done, the "who" and the "how".
• Act as a process steward, ensuring that projects are compliant with internal procedures and industry regulations, especially within healthcare settings.
• Work closely with the Process Initiatives teams and broader Synapse leaders to prioritize, track, and report on project progress.
• Serve as a communication hub between stakeholders in Product, Data, Customer Experience, Finance, and Engineering—keeping everyone aligned and accountable.
• Maintain visibility of projects using tools like Monday.com, Jira, Teams, and Slack.
• Ensure the project delivers the expected quality, outcomes and benefits.

What You Have:  

At Synapse Health we’ve intentionally built a culture of kindness, collaboration and creativity, and we consider those qualities to be table stakes for any new team member. Additional requirements include:

• 3-5+ years of experience in project coordination or project management, ideally within healthcare, healthtech, or Durable Medical Equipment.
• Proficient with project tracking systems such as Monday.com, Jira, or similar.
• Confidence in turning ambiguity into structure.
• Experience working with cross-functional stakeholders across business, tech, and operations.
• Self-starter who thrives in asynchronous environments and adapts to shifting priorities.
• PM certification(s) preferred: PMP, CAPM, or healthcare-specific certs (e.g., CPHIMS, EOS, Lean Six Sigma, etc).
• Demonstrate organizational skills.
• Demonstrate effective verbal and written communication skills.
• Demonstrate analytical skills when problem-solving.
• Demonstrate high attention to detail and a high degree of accuracy.

What Sets You Apart: 

• Familiarity with DME workflows or the insurance reimbursement cycle.
• Experience managing compliance or regulatory-driven projects.
• Exposure to startup or high-growth environments where process building was part of the job.

What Sets Us Apart:  

• Professional growth opportunities with compelling career paths 
• Healthy work-life balance culture with paid time off (PTO) 
• Medical, dental and vision insurance for full-time team members 
• 401K savings plan with employer contribution match 

Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Synapse Health, Inc will never request personal or sensitive information during the recruitment process. Please see our Careers Page for more information to protect yourself from scammers and to learn more about our recruitment process.