Podium
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The FullStack Software Engineer at Podium will focus primarily on backend development, contributing to building internal tools and leveraging AI technologies. The role involves working with databases, APIs, and web infrastructure, and requires collaborating within a cross-functional team to enhance customer solutions.
Lead and manage a team of Sales Development Team Leads to drive pipeline goals for new logo acquisition. Develop and implement strategies for efficient and personalized Sales Development operations. Collaborate with cross-functional teams and create development programs for SDRs.
The Accounts Receivable Team Lead oversees a team of A/R Specialists, ensuring accurate invoicing, payment processing, and billing reconciliation. This role involves supporting monthly close processes, collaborating with other departments to resolve billing issues, identifying process improvements, and providing financial analysis for operational projects.
As a Senior Software Engineer at Podium, you will develop and deploy VoIP solutions and empower local businesses by facilitating modern phone services. You will troubleshoot VoIP quality issues, collaborate with teams on designing high-quality VoIP solutions, and optimize performance within VoIP infrastructure.
As a Customer Success Manager I at Podium, you will manage the customer journey for small business clients, ensuring satisfaction and product adoption, while increasing engagement and mitigating churn through strategies and proactive communication.
The Account Executive at Podium will close new business using relationship-based selling, manage prospect objections, and collaborate with the account team to align solutions with customer needs, all while achieving monthly and quarterly quotas.
The VP of Design & Creative at Podium will drive the vision, strategy, and execution of design initiatives, leading product design and user experience functions. The role involves collaborating with cross-functional teams, managing high-performing design teams, and ensuring cohesive branding across all customer interactions.
The Senior Copywriter will shape Podium's narrative and brand voice through compelling copy across various channels, including websites and video scripts. This role involves collaboration with the marketing team to produce effective messaging that resonates with customers while taking ownership of the brand experience and evolving its voice.
The Pricing Analyst will collaborate with cross-functional teams to develop pricing strategies aligned with business objectives, analyze sales and customer data to identify trends, maintain pricing models for revenue forecasting, track key pricing metrics, and recommend strategies for pricing optimization.
The Senior Product Manager for Website Chat will lead the development of new AI-driven live chat products, focusing on enhancing lead capture for local businesses. Responsibilities include product vision, cross-functional collaboration, user experience optimization, and leveraging data to drive product improvements. This role requires engaging directly with customers for feedback and communicating product strategies to executive leadership.
As a Sales Development Representative at Podium, you will be the first point of contact for prospective customers, generating and qualifying leads through outbound calls and emails. You will manage your pipeline using Salesforce and collaborate with the sales team to schedule meetings and demos, while meeting monthly quotas for appointments and deals closed.
As a Partner Support Specialist, you will manage partner relationships and support processes, collaborate on handling support tickets, streamline workflows, and improve team efficiency through feedback and documentation. This role involves providing excellent communication and support to ensure partner satisfaction.
As a Sales Development Representative at Podium, you will prospect, educate, and qualify leads to create sales opportunities. You will collaborate with sales reps, make outbound calls and emails, and maintain data in the CRM to achieve monthly quotas for appointments and deals. This role requires proactive industry knowledge and effective communication.
As a Content Marketing Strategist, you will drive full funnel content marketing efforts, develop high performing content aligned with business strategy, manage production of SEO-optimized articles, and oversee a team of writers while collaborating with marketing and sales stakeholders.
As a Senior Customer Success Operations Analyst, you will enhance CX strategies by delivering operational strategies through process design and insights. You will generate reports, optimize CRM systems, document processes, and mentor team members to support business goals and improve customer experience performance.
As a Senior Customer Success Operations Analyst, you will shape the analytical infrastructure for customer experience strategies, enhancing operational effectiveness through documentation, visualization with BI tools, and collaboration across CX functions. You will generate reports, mentor team members, and support process improvements in customer success and onboarding.
The Legal Operations Associate will support the Legal team by managing legal processes, systems, and tools. Responsibilities include process improvement, system administration, contract management support, cross-functional collaboration, legal research, compliance tracking, and administrative duties. This role is ideal for detail-oriented individuals eager to enhance legal operational efficiency.
The Legal Operations Associate will enhance the operational efficiency of the legal team by optimizing workflows, administering legal tools like Ironclad and Salesforce, supporting contract management, and coordinating with other departments. They will conduct legal research, ensure compliance, and assist with special projects, along with providing administrative support.
The Marketing Operations Manager at Podium will oversee marketing system strategies, enhance operational efficiency, support key growth initiatives, and manage marketing automation platforms. Responsibilities include optimizing processes, executing marketing campaigns, training team members, and collaborating with cross-functional teams for strategic projects.
The Account Executive at Podium will manage the sales lifecycle, generating and qualifying leads, closing new business deals, and achieving revenue goals in the SMB and Mid-Market sectors. They will work closely with teams to maximize client interactions and sales performance.