Search the 33 jobs at Podium

As a Customer Success Manager I at Podium, you will manage the customer journey for small business clients, ensuring satisfaction and product adoption, while increasing engagement and mitigating churn through strategies and proactive communication.

The Account Executive at Podium will close new business using relationship-based selling, manage prospect objections, and collaborate with the account team to align solutions with customer needs, all while achieving monthly and quarterly quotas.

The VP of Design & Creative at Podium will drive the vision, strategy, and execution of design initiatives, leading product design and user experience functions. The role involves collaborating with cross-functional teams, managing high-performing design teams, and ensuring cohesive branding across all customer interactions.

As an Enterprise Customer Success Manager at Podium, you will manage relationships with strategic clients, ensuring customer satisfaction and product adoption. Your role involves overseeing multiple projects, helping clients set performance goals, analyzing performance, and increasing revenue while reducing churn.

The Senior Technical Support Specialist at Podium will troubleshoot AI-related issues, collaborate with Product and Engineering teams, and enhance the AI agent, Jerry. Responsibilities include coding light adjustments, maintaining documentation, and improving AI functionalities based on customer feedback.

The Senior Copywriter will shape Podium's narrative and brand voice through compelling copy across various channels, including websites and video scripts. This role involves collaboration with the marketing team to produce effective messaging that resonates with customers while taking ownership of the brand experience and evolving its voice.

As a Staff Product Designer at Podium, you will lead the design of end-to-end features focused on automations and bulk messaging. Collaboration with product managers, designers, and engineers is essential to create user-friendly workflows and visuals, conduct research, and drive impactful user experiences. Mentorship and recruitment of early-career designers are also part of the role.

The Pricing Analyst will collaborate with cross-functional teams to develop pricing strategies aligned with business objectives, analyze sales and customer data to identify trends, maintain pricing models for revenue forecasting, track key pricing metrics, and recommend strategies for pricing optimization.

The Senior Product Manager for Website Chat will lead the development of new AI-driven live chat products, focusing on enhancing lead capture for local businesses. Responsibilities include product vision, cross-functional collaboration, user experience optimization, and leveraging data to drive product improvements. This role requires engaging directly with customers for feedback and communicating product strategies to executive leadership.

As a Principal Software Engineer in the Communications Pod, you will lead technical initiatives while contributing hands-on to backend and frontend projects. Your responsibilities include mentoring engineers, driving architectural design, and collaborating across functions to enhance communication solutions. You will ensure scalable and reliable message delivery services while improving user interfaces for web and mobile.

As a Sales Development Representative at Podium, you will be the first point of contact for prospective customers, generating and qualifying leads through outbound calls and emails. You will manage your pipeline using Salesforce and collaborate with the sales team to schedule meetings and demos, while meeting monthly quotas for appointments and deals closed.

As a Sales Development Representative at Podium, you will be responsible for prospecting, qualifying leads, and creating sales-ready opportunities. You will collaborate with sales representatives, conduct outreach through calls and emails, manage data in CRM, and strive to achieve monthly quotas for appointments and deals closed.

As a Content Marketing Strategist at Podium, you will drive the content marketing efforts in alignment with business goals. Your responsibilities include creating high-quality content, managing an editorial strategy, conducting customer research, and leading a team of writers. You will focus 20% on strategy and 80% on hands-on content creation.

The Marketing Operations Manager at Podium is responsible for optimizing marketing systems, enhancing operational efficiency, and driving lifecycle execution. This role requires managing marketing campaigns, facilitating collaboration across teams, and ensuring effective measurement and analysis of marketing initiatives. The manager will also provide training to enable self-service for the marketing team.

The Account Executive at Podium will manage the sales lifecycle, generating and qualifying leads, closing new business deals, and achieving revenue goals in the SMB and Mid-Market sectors. They will work closely with teams to maximize client interactions and sales performance.

The Sales Development Representative at Podium is responsible for prospecting, qualifying, and scheduling sales opportunities. This includes educating leads about Podium's solutions, collaborating with sales reps for meetings and demos, and maintaining accurate data in the CRM while achieving monthly targets.

In this role, you will prospect, educate, and qualify leads to create sales-ready opportunities, collaborate with sales reps, make strategic outbound calls, maintain accurate CRM data, and achieve monthly quotas for appointments and deals closed.

The Senior Full Stack Software Engineer will contribute to building products that help local businesses generate more leads. Responsibilities include developing features using 3rd party APIs and leveraging OpenAI technologies while collaborating with teams across engineering, product, and design.

The Chief of Staff at Podium will work closely with the CEO to define company-wide priorities, manage executive team meetings, lead strategic projects, and create key documents such as board decks. The ideal candidate should have experience with business consulting or internal strategy teams, excellent communication and project management skills, and the ability to work in a fast-paced environment.

Podium is looking for a talented Senior Software Engineer with expertise/interest in building agentic applications using large language models (LLMs). In this role, you will be joining a team of smart and dedicated engineers tasked with empowering local businesses by creating AI agents that efficiently handle customer interactions to optimize operations and reclaim valuable time.