Senior People Operations Business Partner

Posted 18 Days Ago
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Lehi, UT
Senior level
Software
The Role
The Senior People Operations Business Partner at Podium will provide strategic input on people-related issues, develop HR policies, coach managers, and drive a culture of excellence. They will design people strategies and ensure employee satisfaction while enhancing organizational effectiveness.
Summary Generated by Built In

At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.

Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.

At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!

The Role

We are looking to add a Senior People Operations Business Partner to join our growing team at Podium. In this role, you will provide hands-on and strategic input, insight, and advice on people-related issues.  You will play an essential role in establishing and driving People Ops programs and initiatives forward, while ensuring they align with business objectives.

What You Will Be Doing

  • Partner with senior leadership to develop and implement effective HR policies and practices that will support the strategic growth of the business.
  • Offer thought leadership regarding organizational and people-related strategy and execution.
  • Educate, coach, and partner with managers on performance management and employee development goals.
  • Provide clients with expertise in the areas such as feedback, employee relations, development and coaching, and organizational development.
  • Collaborate with the People Ops team to champion and accelerate a culture of excellence in which people feel engaged and inspired to deliver top business results.
  • Develop people strategies and design approaches for diagnosing and enhancing organizational effectiveness and employee satisfaction.
  • Provide new hires with a great onboarding experience that sets them up for success.

What You Should Have

  • 2 or more years of experience operating in a business partner capacity.
  • 5-8 years of experience in People Operations as a generalist or in functional areas, especially organization development, change management, and employee relations.
  • A Bachelor’s Degree in Business Management, Human Resource Management, or a related field.

What we hope you have:

  • Ability to think big, create a vision, get buy-in on the vision, and then execute.
  • Experience partnering with all levels of an organization.
  • Passion for building new people programs and identifying opportunities to enhance existing ones
  • Effective interpersonal communication with a passion to collaborate, leverage, and share best practices.
  • Individually driven and can work in a dynamic and fast-paced environment.
  • Skilled at managing multiple projects and working under pressure to meet tight deadlines.
  • Apply a data-driven approach to educate partners and solve problems.

Benefits

  • Open and transparent culture 
  • Life insurance, long and short-term disability coverage
  • Paid maternity and paternity leave
  • Fertility Benefits
  • Generous vacation time, plus three 4-day summer holiday weekends
  • Excellent medical, dental, and vision benefits
  • 401k Plan with competitive company matching
  • Bi-annual swag drops with cool Podium gear and apparel 
  • A stellar HQ (Utah) gym with local professional coaches and classes offered
  • Onsite HQ (Utah) child care center, subsidized for employees

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

The Company
Lehi, UT
1,100 Employees
On-site Workplace
Year Founded: 2014

What We Do

Podium is redefining the way customers interact with local businesses. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint.

With Podium, you can message your leads and customers, get reviews and feedback, and communicate easily with your team, all in one easy-to-use inbox. It powers the conversations that matter most to your business, putting you miles ahead of the competition.

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