At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.
Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.
At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!
We develop AI technologies that transform how businesses work. Our team built AI agents that help local businesses handle lead conversion and reputation management effectively. Now we're building custom enterprise solutions to make AI essential for daily operations.
We're seeking a Sr. Product Manager to lead our Enterprise AI initiatives. You'll spend most of your time developing custom AI solutions for enterprise clients, with the rest focused on improving our core platform features like reporting, controls, customization, integration, and automation.
Job Responsibilities:
- Lead the development and implementation of custom AI agents for enterprise clients, crafting vision, strategy, and execution plans
- Own cross-platform feature development including reporting, controls, and integration capabilities
- Convert enterprise customer feedback into detailed product requirements and technical specifications
- Use data to better understand enterprise needs and guide product development
- Work closely with product design, engineering, data science, customer success, sales, finance, legal, and partnership teams
- Act like a founder, taking full ownership of products end-to-end, including GTM strategy
- Travel to enterprise client sites (~monthly) to gather requirements and ensure successful implementation
- Communicate effectively with executive leadership
What You Should Have:
- Available/willing to relocate to work onsite at our Lehi, Utah office Monday-Friday (preferred, not required)
- Availability to travel to meet with customers onsite 1-2x/monthly
- Bachelor's Degree in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field
- Bring 4+ years of PM experience with a track record of leading ambitious 0-to-1 products
- Built and scaled enterprise AI solutions
- Experience writing and pushing code using AI tools
- Own problems end-to-end, and willingly pick up whatever knowledge you're missing
- Succeed in fast-paced technical environments, working with cross-functional teams
- Connect well with enterprise clients and enjoy building those relationships
- Thrive in a small, agile team with initiative and desire for ownership
- Show deep enthusiasm for AI and understand AI systems, including autonomous agents
- Drive product decisions with data, using analytics tools, SQL, and experimental design
- Excel at leading teams and driving execution through clear communication
Operating Principles:
- Micro pessimism, macro optimism - We control our outcomes and think big
- Setting the pace - We value extreme urgency and impact over activity
- Customer-centric and data-informed decision making
- Collaborative problem-solving with high standards
- Extreme ownership and attention to detail
Benefits:
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan with competitive company matching
- Bi-annual swag drops with cool Podium gear and apparel
- A stellar HQ (Utah) gym with local professional coaches and classes offered
- Onsite HQ (Utah) child care center, subsidized for employees
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
Top Skills
What We Do
Podium is redefining the way customers interact with local businesses. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint.
With Podium, you can message your leads and customers, get reviews and feedback, and communicate easily with your team, all in one easy-to-use inbox. It powers the conversations that matter most to your business, putting you miles ahead of the competition.
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