The Digital Optimisation Analyst will develop and execute omni-channel personalisation strategies, enhance customer experience, drive conversions, and collaborate with Marketing and Product teams to optimize digital marketing performance across channels.

In this role, you'll assist the New Zealand onshore team with lending and customer inquiries, manage escalated queries, and ensure compliance with company policies. You'll need strong communication skills and contribute to overall customer satisfaction while monitoring adherence to responsible lending obligations.

The Marketing Executive will assist in developing marketing strategies, executing campaigns, and driving brand awareness. Responsibilities will include market research, social media engagement, and collaboration with sales teams to enhance customer outreach.

The Customer Experience Analyst will enhance the financial services experience by utilizing data analysis to improve customer journey mapping and overall satisfaction. Responsibilities include monitoring customer experience across channels, collaborating with vendors, and presenting project updates to stakeholders.

The Lead Business Analyst will lead and mentor a team of Business Analysts, developing a framework for business analysis and ensuring high-quality requirements for the Latitude Money platform. This role involves collaboration with technical teams, facilitation of workshops, and a focus on customer-centric decisions, while also delivering on complex, large-scale programs.

The Payroll Lead will manage the end-to-end payroll function while overseeing internal and outsourced payroll activities. Responsibilities include ensuring compliance, managing payroll queries, implementing policies for efficiency, and providing payroll advice to stakeholders. This role also involves delivering payroll analytics and regulatory reporting across multiple regions.

As a Senior Software Engineer at Latitude, you will design, implement, and maintain identity and access management solutions using Okta and Golang. Your role includes developing RESTful APIs, integrating SSO and MFA, and collaborating with cross-functional teams to ensure security compliance while improving IAM performance.

The Risk Manager will optimize credit risk origination and collection strategies for personal and motor loans across Australia and New Zealand. Responsibilities include evaluating risk/reward balances, collaborating with teams, and monitoring portfolio performance to align with the company's risk appetite while providing insights and recommendations to senior leaders.

As a Front End Engineer at Latitude, you'll build and enhance customer-facing applications using React and Styled Components. You'll work collaboratively with teams to create reusable and accessible code, support application monitoring, and participate in agile processes. Your role involves estimating task complexities, testing, and ensuring code quality while contributing to design systems and libraries.

The Customer Specialist – Lending guides customers through loan applications, ensuring accuracy and efficiency. Responsibilities include assessing applications, verifying documents, maintaining customer relationships, ensuring compliance with policies, and supporting team initiatives. The role emphasizes exceptional customer service and tailored lending solutions.

The Senior Manager Operational Risk & Business Continuity is tasked with overseeing operational risk processes, integrating risk management into business decisions, and developing crisis management plans. The role involves collaborating with senior management, ensuring compliance with regulatory standards, mitigating risks, and promoting a culture of awareness within the organization.

The Strategy and Corporate Development Analyst will support M&A activities, conduct financial analysis, and collaborate with various teams to develop corporate strategy and business initiatives. Responsibilities include preparing presentations for senior leadership, monitoring industry trends, and assisting operational improvements.

The Senior Portfolio Manager will oversee personal and auto loans portfolios, enhancing customer experiences and optimizing performance. Responsibilities include analyzing portfolio metrics, collaborating with Product and Marketing teams on initiatives, and implementing growth strategies, while focusing on risk-adjusted returns and customer lifetime value.