Senior Portfolio Manager

Reporting to the GM Product & Commercial, we are seeking an experienced and strategic Senior Portfolio Manager to lead and optimise our personal and auto loans portfolio.
 

In this role, you will leverage your financial services expertise, focusing on loan products, to design, manage, monitor, and optimize portfolio performance and profitability. You will enhance customer experiences and support the growth of the loans business alongside the Product Management team.

The role would suit someone who has portfolio management experience (preferably in financial services), a strong analytical mindset, and a commitment to delivering customer value.

Let’s look at some key responsibilities:

• Overseeing the loans portfolio, ensuring alignment with the company’s strategic goals and customer needs.

• Monitor, analyse, and report on portfolio performance, identifying trends, variances, and opportunities for improvement.

• Design and implement strategies for portfolio growth and optimisation, focusing on risk-adjusted returns and customer life-time value.

• Working with the Product team on offer-development to drive growth in the portfolio (including Top-Up, Retention, Redraw and X-sell offers)

• Working with Product and Marketing to translate new customer management programs into marketing execution plans.

• Undertake a value driven approach to monitor program performance at a campaign and offer level and make necessary adjustments via a robust test and learn approach

• Track key portfolio metrics to measure the success of launched initiatives
   

 Ideally, we're looking for the following: 
Let’s look at you:

• Over 5 years working experience in banking and financial industry (Loans experience desirable but other financial services product experience is suffice)

• Previous experience in a portfolio management role is highly desirable

• Demonstrated experience identifying opportunities to improve customer and business outcomes and drive customer behavioural change though campaign execution and/or capability build.

• Strong financial acumen and a deep understanding of customer drivers, behaviours and P&L

• Good understanding of loan receivables and marketing platforms and processes

• Strong business acumen and initiative management skills

• Highly analytical with strong numeric sense

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

• Ability to work unsupervised and adjust priorities quickly as circumstances dictate

• Demonstrated problem-solving and decision-making skills

• Ability to work in a team-oriented environment
   

Sometimes the best candidates don’t have 100% of what is listed above, but if you have most and are confident you’d be a good fit, we’d love to hear from you!

• Recognition @ Latitude: Education support, Better giving programme with charity partners, Latitude matches dollar for dollar and Community partner days

•  Flexibility @ Latitude: Flexible work arrangements - balance work and personal responsibilities, Hybrid set up - work from home & the office, 3 Days paid volunteer leave annually, paid community service leave, paid compassionate / bereavement leave

• Yearly salary reviews.

Sound like you? That's a good sign! In return for your energy and ideas, we offer a flexible working environment and great compensation. We always support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home and office, or a combination of both.

We're Latitude, partners in money Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success. Digital payments, cards, loans are what we offer - but what we really are is a platform that helps people shop and live better. Always living and breathing our values. Take ownership, pursue excellence, win together and create tomorrow

Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. Only open to Australian or New Zealand Permanent Residents or Citizens.