Search the 29 jobs at Ingram Content Group

The Service Desk Specialist at Ingram Content Group is responsible for front-line customer support, resolving technology issues related to software, hardware, and connectivity. They document and monitor problems within the ticketing system and collaborate with IT personnel to provide optimal service delivery.

The Operations Associate operates production equipment such as printers, binders, and cutters, ensuring a high volume of production while meeting safety and quality standards. They are responsible for timely re-supply of raw materials and must maintain effective communication regarding equipment performance. Attention to detail and a mechanical aptitude are also important.

The Operations Associate is responsible for operating production equipment, ensuring safety and quality standards, and timely resupply of raw materials while maintaining effective communication with the lead operator. Must be detail-oriented with good attendance and preferably have mechanical aptitude.

The Manager of Credit at Ingram Content Group will lead a team focused on the reconciliation and collection of accounts receivable. Responsibilities include managing portfolio aging reports, resolving customer disputes, ensuring adherence to credit policies, and recommending process improvements. This role requires strong experience in commercial collections and financial analysis.

The Manager, Human Resources will lead HR initiatives aligned with business strategies, manage HR services across the employee lifecycle, and ensure compliance with regulations. Responsibilities include staffing, employee relations, and advising senior leadership on HR strategies.

As an Operations Associate at Ingram Content Group, you will assist in the efficient operations of the distribution center by verifying shipments, sorting, and unloading cartons. Responsibilities also include ensuring safety compliance, meeting production standards, and working effectively in a team or independently. Physical tasks involve lifting, pushing, and performing repetitive motions.

As a Quality Control Clerk, you will conduct audits to identify and process quality issues, report findings, and package completed orders for shipment, ensuring maximum operational efficiency in a distribution environment.

The Maintenance Technician II is responsible for diagnosing and repairing equipment in the distribution center, ensuring all machinery is maintained to OEM standards, performing preventative maintenance, and operating motorized equipment. This role requires collaboration with leadership and adherence to safety regulations.

The Customer Service Representative at IngramSpark will enhance publisher relationships, manage title processing, resolve customer issues, and track title progress to boost sales. They will liaise with various departments to ensure customer satisfaction and effectively communicate any concerns between publishers and internal teams.

The Bilingual Customer Service Representative at IngramSpark will manage publisher relationships, facilitate communication between departments, and ensure customer satisfaction. Responsibilities include tracking title progress and clarifying offerings to increase sales. Fluency in Spanish and previous customer service experience are preferred.

The Client Relations Co-ordinator at Lightning Source UK Ltd is responsible for managing client communications, responding to inquiries, and ensuring services meet client needs. This role involves maintaining databases, participating in onboarding new clients, and facilitating feedback between clients and departments.

The Trade Show and Events Coordinator at Ingram Content Group will support the planning and implementation of events by coordinating tasks, managing databases, handling logistics, and ensuring accuracy in event materials. The role involves administrative support, budget maintenance, vendor communication, and physical tasks related to events.

The Manager of Application Development oversees a team responsible for the development and maintenance of financial applications while providing technical direction. Key responsibilities include managing project timelines, engaging with stakeholders, and ensuring application development life cycle support from specifications to deployment.

The Library Processor prepares and organizes books and audio-visual materials for libraries, attaching labels and covers, sorting cards, and performing various auditing tasks. The role supports public and private libraries with essential processing functions.

The Client Relations Coordinator supports the Client Relations team in managing client communications, coordinating sales conferences, and organizing seasonal processes and marketing materials. This role involves collaborating with publishers and sales reps to ensure timely deliveries and effective client service in the publishing industry.

The Senior Oracle Application Developer will design, develop, and support large-scale software systems in the Oracle E-Business Suite, focusing on performance tuning and working closely with development teams. Responsibilities include optimizing database performance, maintaining PL/SQL code, and implementing technology solutions for business requirements.

The Desktop Technician supports and maintains in-house desktops and peripherals, specifically Mac and Windows systems. Responsibilities include installation, repair, maintenance, and upgrades of hardware and software, troubleshooting user issues, and improving processes within the IT End User Support team.

The Business Systems Analyst will gather business requirements, translate them into technical specifications, document functional specs, assist with quality assurance and test plans, and support financial system issues. They will also maintain reports and work within a project team to conduct gap analysis.

The Digital Sales Manager will oversee the commercial sales relationship with ebook and audiobook retailers and library vendors. Responsibilities include business development, driving sales strategies, managing vendor relationships, and analyzing data to optimize sales. The role also involves onboarding new vendors and coordinating with internal teams to maximize sales opportunities.

The Client Services Representative coordinates customer relationships, supporting Sales and Publishers for print-on-demand publications. Responsibilities include handling client inquiries, processing publisher queries, ensuring timely integration of content, managing promotions, and maintaining system accuracy. The role also involves customer communications and support for marketing initiatives.