Network Engineer, Intermediate

Job Description

Ingram Content Group (ICG) is hiring for an Intermediate Network Engineer for our Infrastructure Team in LaVergne, TN. This position is hybrid and will require a minimum of 3 days at Ingram Headquarter offices.

The Intermediate Network Engineer resolves escalated service issues, coaches other engineers to resolutions, engineers and implements complex projects, and maintains and oversees assigned technology pillars. 

Want to help explore and build new ways to deliver content to the world?

At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation.

The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can’t wait to meet you!

The ideal candidate will have the following minimum qualifications: 

• Bachelor’s or Master's degree in Computer Science or related field or directly related year for year experience 
• 3+ years’ experience as a system or network engineer or equivalent role required

We have a preference for: 

• Experience designing, deploying, and supporting network routers and switches, including dynamic routing, overlays, and all layer 2/3 functionality
• Experience designing, deploying, and supporting security appliances, such as traditional and next-gen firewalls, along with standalone or integrated IDS/IPS and SD-WAN technologies
• Experience designing, deploying, and supporting either hardware or software load balancers, such as F5, NetScaler, HAProxy, or Nginx
• Basic understanding of any scripting languages such as Python and PowerShell
• Basic understanding of application containerization platforms such as Docker, CRI-O, or Container and orchestration platforms such as Kubernetes and Docker Swarm
• Knowledge of version control systems such as Git and Subversion
• Knowledge of software deployment tools such as Azure DevOps, Bamboo, GitLab

The Network Engineer key responsibilities are: 

• Troubleshoots problems related to physical and virtual infrastructure performance and resolve trouble tickets as assigned 
• Manages, participates, or performs tasks related to specific projects to implement new technology as assigned 
• Designs, builds, configures, integrates, deploys and tests infrastructure components, operating systems, application software and system management tools 
• Designs, builds, maintains and monitors systems and platforms ensuring they consistently exceed defined goals for availability, capacity, efficiency, scalability, and performance
• Evaluates, maintains, and modifies established ‘best practices’ for infrastructure maintenance and asset management 
• Creates and maintains custom scripts to increase system efficiency and lower the human intervention time on manual tasks 
• Creates and maintains consistent documentation for system configurations, installation and administration procedures 
• Participates in on call rotation for after-hours support.

Hiring Salary Range: $95,295k - $120,834k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data

Additional Information

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Casual Dress Code & Flexible Schedules (per team)

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EOE-Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish