Manager of Infrastructure Operations

Posted 5 Days Ago
Be an Early Applicant
2 Locations
Remote
180K-240K Annually
Senior level
Artificial Intelligence • Cloud • Hardware • Machine Learning • Other • Software • Infrastructure as a Service (IaaS)
We build infrastructure for machine learning
The Role
Lead and mentor the 24/7 Infrastructure Operations team, ensuring system stability and performance while implementing best practices and automation.
Summary Generated by Built In

Voltage Park is seeking a highly skilled and proactive Manager of Infrastructure Operations to lead our 24/7 Infrastructure Operations team responsible for the stability, scalability, and performance of compute, storage, and platform infrastructure. This role plays a key part in delivering always-on, high-performance environments that support AI/ML training, inference, and HPC workloads at scale. The ideal candidate combines technical depth with strong leadership skills and a passion for operational excellence. 

This position offers full remote flexibility, although candidates must be based in the continental US and available to work during PST hours. Unfortunately, we are unable to provide sponsorship for this role.

Responsibilities:

  • Establish and uphold the standard practices for our expanding InfraOps team.

  • Lead and mentor a 24/7 infrastructure Operations team responsible for monitoring, maintaining, and supporting our infrastructure.

  • Develop and maintain operational runbooks, escalation procedures, and documentation for critical systems.

  • Collaborate with Infrastructure Engineering, Network operations, and Datacenter Operations and Customer Success teams to support infrastructure rollouts, upgrades, and scaling efforts.

  • Oversee observability systems (monitoring, logging, alerting) and drive continuous improvements in automation and root-cause analysis.

  • Drive adoption of “Infrastructure as Code” and automated workflows to reduce manual intervention.

  • Implement and enforce best practices for system availability, performance tuning, capacity planning, and lifecycle management.

  • Be available for on-call support during urgent system incidents.

  • Ensure compliance with security, regulatory, and organizational standards across all environments.

Qualifications:

  • Proficiency in Puppet, Terraform, and Ansible.

  • Strong scripting skills in Bash, Python, or Go.

  • Extensive experience in setting up, deploying, and managing Kubernetes clusters.

  • Proven track record of architecting, building, and delivering complex systems from inception.

  • Ability to strike a balance between pragmatic development and ideal architectures.

  • Skilled at navigating trade-offs between design, risk, cost, and outcomes.

  • Deep understanding of network protocols, network programming, Unix variants, monitoring, and security systems.

  • Excellent written and verbal communication skills.

Leadership Requirements:

  • Demonstrated ability to inspire and lead a team towards common goals, fostering a positive and collaborative work environment.

  • Proven track record of effectively delegating tasks, providing constructive feedback, and developing team members' skills.

  • Strong decision-making skills, capable of guiding the team through complex technical challenges and strategic initiatives.

  • Ability to communicate a clear vision and align team efforts with broader company objectives.

  • Experience in conflict resolution and team building, promoting diversity, equity, and inclusion within the team and the organization.

Culture:

  • Enjoy collaborating with a growing motivated team focused on execution.

  • Comfortable operating with a high degree of autonomy and able to independently prioritize tasks aligning with company objectives.

  • Possess a breadth of knowledge in your domain while also embracing the opportunity to take on diverse responsibilities.

  • Value the importance of clear communication and documentation in driving success.

Team Charter:

The 24/7 Infrastructure Operations Team ensures the stability, scalability, and performance of Voltage Park’s compute, storage, and platform systems across data centers, cloud, and edge. Supporting AI and HPC GPU environments, the team delivers proactive monitoring, automation toolsets, and continuous optimization to maintain high availability and operational excellence at all times to ensure the best possible customer experience.

Voltage Park is an equal opportunity employer and makes employment decisions on the basis of merit. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. If you require an accommodation during the job application process, please notify your recruiter. 

Compensation Range: $180K - $240K


#BI-Remote

Top Skills

Ansible
Bash
Go
Kubernetes
Puppet
Python
Terraform

What the Team is Saying

Melissa Du
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The Company
HQ: San Francisco, CA
51 Employees
Hybrid Workplace
Year Founded: 2023

What We Do

The market for cutting-edge ML compute is broken. Startups, researchers and even big AI labs are scrambling to buy or rent access to the latest chips for ML training. But demand far outstrips supply, and what’s available is only accessible to the well-resourced, placing an artificial damper on innovation.

To solve this challenge, we've launched Voltage Park, and we’re on a mission to make machine learning infrastructure accessible to all, from large enterprises and research universities, to seed-stage startups and nonprofits.

With around 24,000 NVIDIA H100 GPUs, the Voltage Park cloud is one of the most powerful collections of cutting-edge ML compute in the world. Our clusters consist of 80GB H100 SXM5 GPUs fully interconnected with 3.2T InfiniBand.

Why Work With Us

You’ll play a pivotal role as a member of the founding team that will change the face of machine learning infrastructure. As an early hire, you’ll have outsize influence in defining the company’s culture and ensuring mission success.

Voltage Park Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQSan Francisco, CA

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