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As an Associate Account Agent, you will troubleshoot customer issues, provide technical support, and ensure compliance with client deliverables. Responsibilities include client communication, documentation, and coordination with various departments to resolve issues efficiently while maintaining quality standards.
As a NOC Analyst, you will monitor and support the Afilias India/Identity Digital registry network systems, provide technical support to the Customer Support Team, troubleshoot issues, conduct root cause analysis, and escalate issues to relevant teams. You are expected to communicate effectively with both technical and business teams while performing various reporting duties.
The Product Manager at Name.com will oversee the entire product lifecycle, from defining the product vision and roadmap to collaborating with engineering, design, marketing, and sales teams. Responsibilities include developing product documents, conducting market research, managing product metrics, and driving product launches. The role emphasizes a customer-focused approach to identify and satisfy customer needs while ensuring product profitability and success.
