Finning
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The ThinkBIG Apprentice HET program is a 20-month diploma training designed for Heavy Equipment Technicians, focusing on comprehensive technical and practical training specific to Caterpillar equipment. Graduates will be qualified for opportunities with Finning across various locations in Alberta and beyond, while receiving paid tuition and resources during their apprenticeship.
The Mining Technology and Automation Engineer supports customers with Caterpillar mining technologies by providing technical assistance, mentoring, and troubleshooting. Responsibilities include managing software updates, calibrating equipment, resolving issues, and documenting processes. The role also involves project management and communication with clients to ensure effective implementation of mining technologies.
As an Inside Sales Representative, you'll be the main contact for customers, focusing on building relationships, understanding needs, providing tailored solutions, and supporting revenue growth. You'll engage in customer communication, follow up on service reports, generate leads, and collaborate with field sales representatives while having opportunities for professional development.
As an Accounts Administrator, you will manage customer accounts by capturing data, conducting credit checks, and performing general office duties. Your role will involve ensuring accurate record-keeping and supporting the credit control team while interacting positively with customers.
The Territory Account Manager at Finning will be responsible for creating strong relationships with customers, understanding their needs, and delivering tailored solutions. The role focuses on achieving sales targets and enhancing customer experience within a designated territory.
The Digital Experience Sales Specialist will promote the digital ecosystem at Finning, driving customer engagement through the onboarding of customers to various platforms, collaborating on digital strategies, leading workshops, and generating subscription revenue. This role emphasizes customer relationships and the pursuit of new business opportunities in a supportive environment.
As a Sales Administrator, you will serve as the first point of contact for customers, managing order processing, delivery, invoicing, and maintaining customer relationships. This role requires coordination with sales, suppliers, and internal teams to ensure timely fulfillment of orders and high customer satisfaction.
The Platform Support Analyst II supports and maintains Finning’s digital platforms, focusing on troubleshooting production incidents, monitoring system performance, and improving support operations. This role involves collaboration with global teams, mentoring on ITIL best practices, and creating knowledge base articles.
As a Sales Advisor at Finning, your main responsibility will be to provide exceptional customer experiences by addressing inquiries, understanding customers' needs, and fostering relationships to create sales opportunities. You will also be responsible for proactive communication and guiding customers to solutions.
As a Technology Platform Specialist, you will manage a product portfolio by developing customer solutions and marketing strategies, engage with clients through demos, perform equipment assessments, and collaborate with teams to ensure successful technology adoption in mining, construction, and transportation sectors.
Field Service Engineer responsible for responding to customer's repair requests, diagnosing and resolving machine components issues, providing quotes, and working with Caterpillar products. Requires outstanding customer focus, knowledge of plant equipment, and utilization of dealer software and repair techniques.
As a Field Engineer at Finning, you will diagnose and repair Caterpillar equipment, manage customer service requests, and provide detailed estimates for repair work. You will work autonomously, interact with customers, and adhere to safety protocols while performing service on-site.