Company:Finning Canada
Number of Openings:1
Worker Type:Permanent
Position Overview:As a Customer Account Manager, you will be instrumental in serving as the primary point of contact for customers, promoting Finning and Caterpillar equipment, products, and services in the Northwest Territories. You will manage assigned customer accounts, driving growth in equipment, parts, and service sales through strategic planning and execution. Your responsibilities will include identifying opportunities, developing tailored sales and marketing strategies, and coordinating their implementation to ensure customer satisfaction and business growth.
Job Description:
Accountabilities:
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Achieve revenue growth and profitability targets.
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Maintain long-term relationships with customers, Caterpillar, internal departments, and staff.
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Understand customers’ economic models and develop timely deal strategies.
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Maintain accurate and current client information using Finning’s Sales Support software.
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Provide optimal solutions to customers inclusive of their equipment, parts and service needs
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Forecast new equipment sales and achieve budget revenue targets.
Skills, Knowledge & Experience:
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Minimum 3-5+ years of experience in the Heavy Equipment Industry is an asset.
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Minimum 3-5+ years of Sales Management or Account Management experience, with knowledge of service operations.
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Strong knowledge of products and services related to the General Construction industry (Compact Construction Equipment and Building Construction Products).
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Strong mechanical aptitude.
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Expert persuasion skills and the ability to captivate an audience during presentations and product demonstrations.
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Self-driven, tenacious, and optimistic, bringing energy, passion, and positivity to the team.
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Proficient in MS Office and CRM tools
Why Choose Us?
Join a dynamic company that champions innovation and strives for continuous improvement. We offer ample opportunities for professional growth and career progression. You'll be part of a collaborative and supportive team that truly values your input. Plus, we provide a competitive salary and comprehensive benefits package.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
What We Do
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.
Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.
With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.
Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
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