Search the 74 jobs at Fidelity International

The Assistant Manager Client Services Bereavement & Pledges will handle inquiries related to bereavements and pledges, ensuring client satisfaction and compliance with legal standards. The role includes decision making on inquiries from clients and caregivers, reviewing transactions, and contributing to team projects, all while maintaining a high level of empathy and quality assurance.

The Associate Director for Finance is responsible for statutory and regulatory reporting, managing external audits and relationships with auditors, overseeing financial control, capital and liquidity requirements, and ensuring compliance with accounting rules. The role necessitates strong collaboration with teams across the organization to support financial governance and risk management in Continental Europe.

The Senior Analyst Programmer will develop and maintain Java/PaaS applications, ensuring high-quality code and performance optimization. Responsibilities include collaborating with architects on technical solutions, troubleshooting issues, and implementing enhancements while adhering to best practices.

As an Associate in Client Services at Fidelity, you will be a key player in providing first-line support to customers and Financial Advisors. Responsibilities include addressing customer inquiries via phone and email, resolving issues, promoting services, and managing complaints while striving for customer satisfaction.

As the Head of Taiwan Legal, you will manage legal risk, provide strategic advice to the Taiwan business, and lead a team to ensure compliance and effective legal support. You will partner with various stakeholders, deliver presentations, and maintain relationships with external legal panels and regulatory bodies to drive successful outcomes in a complex regulatory environment.

As an Operational Resilience Manager, you will oversee Business Continuity Management, End User Computing, Information Security, and Records Management. Your responsibilities include conducting assessments, managing control activities, developing guidelines, and ensuring compliance with regulatory requirements.

The Senior Manager - CPO Change & Innovation will lead change analysis and project management initiatives within the CPO portfolio. Responsibilities include managing CPO-led change initiatives, conducting impact assessments, facilitating workshops, and coordinating communications for transformation programs. Collaboration with key stakeholders and effective communication across regions is essential.

As an Assistant Manager in Client Services, you will handle client and advisor complaints and tax inquiries, analyze complaint reasons, implement improvements for customer experience, and manage communication with clients and advisors, ensuring top-notch service delivery.

The Senior Manager - Business Management at Fidelity International will support the daily operations of the FFB business, focusing on strategic priorities, management meetings, KPI tracking, strategy development, and internal communication. Additionally, this role involves collaborating with senior leaders and oversight functions to ensure regulatory compliance and risk management while driving initiatives in Learning & Development, Diversity & Inclusion, and Talent Management.

The Technical Specialist will be responsible for delivering solutions that enhance employee experience by developing technically sound web applications, managing cloud services, and leading development teams, while ensuring high-quality code and adherence to best practices.

The role involves providing comprehensive research support to equity analysts, including financial modeling, company and sector analysis, and utilizing alternative data sources. Strong analytical and relationship management skills are required.

The Intelligent Automation Developer will be responsible for developing optimized processes using orchestration and automation tools, supporting process analysis, performing unit testing, and providing defect support while adhering to industry standards and methodologies. This role involves collaboration with Scrum teams to deliver solutions aligned with organizational goals and governance frameworks.

The Analyst Programmer will provide technical support primarily for Collaboration applications, engage with business and vendors, assist in incident and problem management, and ensure service continuity. The role requires strong communication skills, an understanding of ITIL practices, and competency in various technology stacks including .NET, Python, and SQL.

The Assistant Manager - Procurement Services will manage key projects within Procurement Operations, focusing on quality assurance and process design. Responsibilities include driving change management initiatives, engaging with stakeholders, monitoring project progress, enhancing operational performance, and fostering a culture of innovation.

As IM Strategy & Planning Manager, you will collaborate closely with the Asia Investment Management Leadership Team to analyze and recommend strategies for FIL’s investment capabilities in APAC. You will also manage meetings, prepare internal and external presentations, and support the global equity investment team to enhance collaboration and synergies within the region.

The ServiceNow Technical Specialist will focus on implementing the ServiceNow Integrated Risk Management module, developing improvements on the ServiceNow platform, and supporting the SDLC process. Responsibilities include requirements definition, design, development, testing, and mentoring teams on ServiceNow capabilities.

The Senior Manager Marketing Campaigns is responsible for leading marketing campaigns and projects of strategic importance, focusing on ideation to client impact evaluation. The role involves collaborating with diverse experts and managing an ETF squad, ensuring progress and operational excellence. Success metrics include building relationships, delivery planning, and leading agile teams to achieve impactful marketing results.

The Technical Consultant - Oracle DBA is responsible for database project delivery and production support, specifically focused on maintaining high uptime for production databases. This includes resolving incidents, performing root cause analysis, and driving service improvements. The role demands collaboration with a global support team and involves 24/7 on-call support.

The Associate Director will lead the Supplier Relationship Management COE, focusing on managing supplier performance, compliance, and risk. Responsibilities include enhancing processes, supporting stakeholder relationships, ensuring contractual obligations are met, and providing leadership in supplier management strategies.

As the Lead Data Architect for GPS, you will guide data architecture services, ensuring alignment with business and technology strategies. Your role includes developing data roadmaps, leading communication on data strategies, maintaining current and target state data architectures, and collaborating with relevant teams to deliver comprehensive data solutions.