Search the 109 jobs at Dow Jones

The Product Manager for Risk & Compliance SaaS at Dow Jones will manage the product development lifecycle for existing and new features. They will prioritize roadmaps, support sprint planning, and communicate product updates to stakeholders while collaborating with sales and customers to enhance product offerings.

The System Support Specialist Sr provides customer service through phone, chat, and email, helping users resolve issues with Dow Jones products. Responsibilities include troubleshooting technical problems, providing operational support for APIs and web services, and collaborating with different departments for issue resolution.

The Manager of Customer Experience Insights will oversee contact center performance reporting, manage team and workload, provide insights from customer feedback, and collaborate across departments to improve customer experiences. The role requires excellent communication skills, a strong understanding of customer experience metrics, and expertise in data analysis and visualization tools.

The Newsletter Writer will create engaging and original content for newsletters, conduct audience research, assist in content planning, and collaborate with the newsletter editor to ensure alignment with brand voice and marketing objectives.

The Research Manager, Customer Insights will oversee qualitative and UX research projects, manage a team of UX researchers, and enhance the understanding of markets and customer needs. This role involves delivering actionable insights, improving user experiences, and collaborating with various teams to shape Dow Jones' portfolio of brands.

The Lead Researcher, Customer Insights will manage end-to-end qualitative and UX research projects, ensuring timely completion of studies including interviews and focus groups. This role requires collaboration across teams to share insights and implement recommendations, with an emphasis on user-centered design principles.

The Senior Communications Associate will support external communications for Dow Jones, focusing on media coverage for executives and newsroom reporting. Responsibilities include pitching stories, training reporters, managing media appearances, and creating press materials. The role requires collaboration with global counterparts and effective communication skills to enhance brand awareness.

As the Product Manager for APIs, you will oversee the product development lifecycle for the Risk & Compliance API business, manage the API Product Roadmap, prioritize features, assist in communications of new releases, and engage with Sales and customers for feedback and solutions.

The Administrative Assistant will provide support for the Opinion section at The Wall Street Journal by managing administrative tasks such as invoice processing, contract management, and coordinating operations. The role involves collaboration with team members, support for editors, and ensuring smooth office operations.

The Inside Sales Associate I at McCloskey by OPIS focuses on generating sales by engaging with senior executives in the coal, metals, mining, and commodity trading sectors. Responsibilities include following up on sales inquiries, conducting sales calls, developing customer relationships, maintaining existing accounts, achieving sales quotas, and preparing reports.

The Product Manager for Feeds at Dow Jones oversees the product development lifecycle for the Risk & Compliance feeds business, manages the product roadmap, collaborates with technology teams, and interacts with sales and customers to tailor solutions based on feedback. The role also involves agile project management processes and delivering new product features.

The Senior Product Manager will lead the Mobile User Access team for Dow Jones, focusing on user engagement through logging in, registration, and subscription processes. Responsibilities include working across business lines to define product requirements, enhancing the mobile user journey, collaborating with software developers, and measuring product success through KPIs and audience feedback analysis.

As a Software Engineer, you will develop and maintain core systems and scalable data solutions, work in an Agile team, and leverage AWS for designing solutions. Your responsibilities include coding, analyzing application requirements, maintaining legacy applications, and resolving bugs.

The Barron's Assistant Commentary Editor will support the lead commentary editor by managing communication with guest writers, fact-checking drafts, overseeing article production, and optimizing content for SEO. This role is crucial for ensuring that the commentary meets high editorial standards and provides insightful financial information.

The Data Engineer will develop and maintain database architecture while participating in an agile team. Responsibilities include writing SQL queries, creating database objects, optimizing database performance, and troubleshooting data quality issues.

The Taxonomy Manager will collaborate with various teams to design and maintain a taxonomy system for categorizing media content. Responsibilities include implementing changes to the taxonomy, providing guidelines, and ensuring accurate metadata tagging. The role requires strong communication skills and the ability to advocate for process improvements across different departments.

The Client Retention Manager, EMEA is responsible for leading a team to develop and implement retention strategies, enhance customer satisfaction, and reduce churn. Key tasks include guiding a team, collaborating with account managers, analyzing data for insights, managing reporting, and supporting sales initiatives to foster growth and loyalty in the client base.

The Project Manager will collaborate with product, UX, and engineering teams to manage integrated solutions, ensuring project tracking, communication, stakeholder satisfaction, and risk assessments are handled effectively. Responsibilities include creating detailed project plans, leading meetings, and providing regular reports to stakeholders.

The Sales Development Representative at Dow Jones is responsible for identifying, contacting, and qualifying new business leads to set up meetings for the Americas Strategic sales team. Key responsibilities include calling potential clients, creating sales campaigns, and maintaining records in the CRM.

The Senior Publishing Editor will oversee breaking news coverage in Asia, manage a team of equities reporters, and ensure timely and accurate reporting that meets the needs of a global audience. This role requires excellent news judgment and the ability to distill complex events into comprehensible stories while collaborating closely with other teams.