Search the 78 jobs at Dialpad

As a Senior SDET at Dialpad, you will design and develop scalable test frameworks, implement various tests, provide failure analyses, and mentor engineers. This role involves collaboration with developers, guiding design decisions, and ensuring high-quality software products in a hybrid environment.

As a QA Engineer at Dialpad, you will ensure the quality and usability of the Dialpad Application through test planning, execution of functional and automated testing, and collaboration with cross-functional teams. You will analyze test results and maintain test case documentation, aiming for maximum test coverage.

As an Engineering Manager at Dialpad, you will lead and nurture a globally distributed software engineering team focused on customer experience in AI-powered communication products. Responsibilities include team management, collaboration with product and design teams, defining product development priorities, and fostering a culture of trust and inclusion.

The Tableau Developer will design and develop dashboards, administer the Tableau environment, implement governance policies, and ensure data is accurately visualized for decision-making. Responsibilities include managing dashboard organization practices, writing SQL queries for data extraction, and providing training to end-users.

The Revenue Onboarding Manager at Dialpad will manage the onboarding program for new hires in the revenue organization, focusing on delivering engaging training experiences. Responsibilities include facilitating sessions, maintaining training materials, tracking new hire progress, and collaborating with HR and sales managers to enhance the onboarding curriculum.

As a Fullstack Software Engineer at Dialpad, you will design and implement features for tooling and administrative functions, develop automated workflows, and maintain partner portals. You will collaborate with product managers and UX designers, write high-quality code, and participate in code reviews to deliver a scalable and reliable communications platform.

As a Senior Full Stack Engineer at Dialpad, you will develop high-quality, scalable backend features, write documentation, provide estimates for resources, participate in code reviews, conduct testing, and mentor junior engineers while supporting product innovations.

The Senior Customer Experience Enablement Partner will design and implement tailored training solutions, deliver live customer-facing webinars, and create engaging content to enhance product adoption and user education. The role involves collaborating with various teams, analyzing data to recommend improvements, and ensuring customer satisfaction throughout their journey with Dialpad.

The Strategic Customer Success Manager will lead post-sales activities for Dialpad customers by building relationships, ensuring adoption of products, conducting reviews, managing escalations, and driving customer value.

As a Project Manager at Dialpad, you'll oversee the full deployment of AI-powered customer communication platforms, leading customers through the deployment methodology and ensuring their success. You will collaborate with various teams and manage multiple projects while providing training and troubleshooting support.

The RVP, Partner Sales at Dialpad is responsible for managing strategic partnerships with Technology Solutions Distributors to accelerate the Channel Program. The role includes business development, account management, partner recruitment, and collaboration with Sales and Marketing teams to deliver effective go-to-market strategies.

The Renewal Operations Specialist will work with the Renewals Sales team to review and validate data on quarterly renewal opportunities, generate contract proposals and quotes, support the approval process, and manage order submissions to the Deals Desk team, ensuring accurate processing and reporting.

As a Full Stack Engineer, you will develop and maintain web and desktop applications, write clean and maintainable code, participate in code reviews, ensure timely feature delivery, support QA and customer issues, deploy new releases weekly, collaborate with cross-functional teams, and mentor junior engineers.

The Total Rewards Analyst at Dialpad will own compensation program design and analysis to ensure market competitiveness and alignment with business goals. The role involves data analysis, compensation strategy, and collaborating with various teams to drive compensation-related decisions and support employee engagement.

As a Senior Full Stack Engineer, you will develop and maintain Dialpad's web and desktop applications using modern technologies, write clean and maintainable code, participate in code reviews, mentor junior engineers, and collaborate with cross-functional teams to deliver major features.

As the Engineering Manager of the Integrations team, you will lead a team of engineers, overseeing performance and career development, defining a roadmap for integrations, managing large projects, collaborating with cross-functional teams, and getting involved in hands-on coding when necessary.

Sales Engineer at Dialpad responsible for running demos, proof of concepts, and technical support for Dialpad products. Need to have customer-facing experience, technical curiosity, and knowledge of modern cloud communications platforms.

The Sr. Software Engineer at Dialpad will develop and maintain web and desktop applications, ensuring high code quality and timely feature delivery. Responsibilities include mentoring junior engineers, collaborating with cross-functional teams, and supporting deployment and on-call activities.

As a Japanese-Bilingual Customer Support Representative, you will provide excellent customer support, troubleshoot technical issues with the Dialpad product, and maintain communication across various channels. You must manage multiple cases, escalate bugs, and work collaboratively with internal teams while working flexible shifts covering evenings, nights, and weekends.

As an IT Support Specialist, the role involves managing and overseeing IT systems and AV infrastructure, providing timely resolutions to user issues, enhancing system performance, onboarding users, and supporting security protocols. The position demands strong technical skills and effective communication to ensure optimal service delivery in a fast-paced environment.