Dialpad
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The Sr. Sales Engineer at Dialpad will own product demonstrations and proof of concepts, working closely with Account Executives to understand customer requirements and deliver tailored solutions. This role requires a blend of technical knowledge in UCaaS and CCaaS with expertise in helping enterprise clients navigate their communication challenges.
The Senior Technical Recruiter will manage the full lifecycle recruiting for Engineering, Product, and Design teams, develop strong relationships with candidates and hiring managers, innovate recruiting strategies, build talent pipelines, and enhance candidate experiences.
The Full-Stack Engineer will develop and maintain Dialpad's web and desktop applications, ensuring high quality and scalability. Responsibilities include writing clean code, collaborating with cross-functional teams, coding reviews, resolving QA issues, and managing technical documentation.
The HR Coordinator will manage the candidate interview process, ensuring communication between candidates and interviewers, organizing schedules, and maintaining records in the ATS. The role requires strong organizational skills, attention to detail, and the ability to adapt in a fast-paced environment.
The Senior Technical Recruiter will manage end-to-end recruiting for technical teams, focusing on filling niche roles. Responsibilities include developing diverse talent pipelines, creating positive candidate experiences, and collaborating with hiring managers to optimize recruitment processes.
The Senior Technical Recruiter will manage the full-cycle recruiting process for Engineering, Product, and Design teams, ensure a positive candidate experience, build talent pipelines, and develop relationships with candidates and hiring managers, while recruiting top talent for a tech company.
As a Solutions Architect at Dialpad, you will provide technical consulting and guidance to ensure effective deployment of Dialpad's products. Responsibilities include assisting customers with integration and hardware needs, hosting training sessions, troubleshooting issues, and ensuring overall project success. Your role will require a deep understanding of cloud communications platforms and various VoIP technologies to deliver exceptional customer experiences.
The Customer Success Specialist at Dialpad is responsible for leading post-sales activities, building relationships with customers, managing escalations, and ensuring customer satisfaction and retention. The role involves collaborating with various teams to enhance the customer experience and supporting customers in maximizing the value of Dialpad's solutions.
The Onboarding Specialist at Dialpad facilitates customer onboarding for new products, hosts training sessions, provides product assistance, resolves onboarding issues, and drives best practices. They play a crucial role in customer communication and enablement while supporting product implementation and change management in a SaaS environment.
As the HR Manager at Dialpad, you will oversee HR operations for the Philippines, managing employee lifecycles, onboarding, benefits administration, and compliance while fostering relationships with local leaders and supporting talent strategies.
As an Account Executive, Mid-Market at Dialpad, you will manage the complete sales process from lead generation to closing. You'll collaborate with various teams to address client communication challenges and implement Dialpad's solutions. Your role includes developing prospecting campaigns and handling complex transactions involving multiple stakeholders.
As a Sr. Project Manager, you will lead the deployment process for Dialpad's customers, managing all aspects of engagement to ensure their success with the communications platform. You will collaborate closely with various teams, provide training, and troubleshoot issues while utilizing project management tools to monitor progress and customer health.
As a Sr. Project Manager, you will oversee the full deployment process for enterprise customers, utilizing cloud platforms to manage and track projects while ensuring exceptional customer experiences. You will lead training sessions, configure integrations, and collaborate with various teams to support ongoing engagement and success.
The Senior Account Executive, SMB will own the entire sales process, generating leads and building client relationships. They will collaborate with Sales Engineers and Managers, working to solve customers' communication challenges and expanding Dialpad's market presence.
As an Account Executive for SMB at Dialpad, you will manage the entire sales cycle, generating leads and converting small business prospects into clients. You will collaborate closely with Sales Managers and Engineers to overcome client communication challenges and help businesses leverage Dialpad's solutions effectively.
As a Sales Development Representative at Dialpad, you'll be responsible for prospecting new customers, performing outreach through calls and emails, and creating qualified sales opportunities for Account Executives. The role emphasizes pipeline management, collaboration with sales teams, and implementing various sales methodologies to improve performance and achieve quotas.
As an Account Executive, SMB at Dialpad, you will manage the entire sales process, generating leads and building relationships to convert small business prospects into clients, while collaborating closely with Sales Managers and Engineers.
The Gainsight Administrator will manage Gainsight configuration and reporting while providing ongoing support. They will collaborate with customer success and development teams to enhance Gainsight, ensure data accuracy, and develop reports to track renewals and upsells. The role requires problem-solving skills and engagement with internal teams for process optimization.
The Renewals Manager at Dialpad is responsible for managing the renewal process for existing customers, developing renewal strategies, negotiating contracts, and maintaining customer relationships to drive retention and growth. The role requires collaboration with Client Account Executives and Customer Success Managers to ensure customer satisfaction and realize value from their investment.
The Senior Software Engineer will develop and maintain Dialpad's web and desktop applications, ensuring quality and timeliness of features while collaborating with cross-functional teams. This role involves mentoring junior engineers and tackling technical challenges.