About Dialpad
Dialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, Ai-driven insights. Visit dialpad.com to learn more.
Your Role
The world of real-time communications is a particularly challenging space. Dialpad is looking for talented DSP engineers who enjoy building high-performance signal processing and AI-based solutions at the forefront of our industry. We are less concerned with years in industry or particular technologies and more interested in knowledge, passion, and perseverance.
We need engineers who solve complex business problems in a fast-paced startup, and use their autonomy to drive innovation. We need leaders who are passionate about the quality and efficiency of a service used by millions of daily users. We need pioneers dedicated to finding new solutions and ways of making existing ones even better.
What you’ll do
- Develop cutting edge signal processing algorithms to enhance the quality of every Dialpad call and meeting.
- Understand and improve our current voice enhancement system.
- Research, code, test, document and deploy production grade DSP modules in C/C++.
- Collaborate with team members and stakeholders to integrate solutions into browsers, client and server applications and test tools.
- Drive the technical roadmap with the latest industry best practices and your own innovative ideas.
- Be at the forefront of Dialpad’s venture into real-time AI audio/video enhancement.
Skills you’ll bring
- Bachelors/Masters degree in Electrical Engineering or Computer Science.
- Strong grasp of signal processing fundamentals pertaining to digital audio.
- Familiarity with machine learning techniques for audio enhancement.
- Experience coding and debugging in C/C++ and Python.
- Track record of delivering production-grade algorithms and implementations.
Technology stack
C/C++, Python, Rust, Tensorflow, ONNX
Benefits, time-off, and wellness
An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!
Professional development
Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.
For exceptional talent based in British Columbia, Canada the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in British Columbia role postings reflect the base salary only, and do not include bonus, equity, or benefits.
British Columbia, Canada Salary Range
$162,950—$185,683 CAD
Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation
Teamwork makes the dream work, and Dialpad offers competitive salaries because each and every Dialer participates in our success.
Diversity, Equity, and Inclusion (DEI) at Dialpad
At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.
Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Top Skills
What We Do
Dialpad is a cloud-based business phone system that turns conversations into opportunities and helps global teams make smarter calls--anywhere, anytime. We bring simplicity to the professional phone experience and some of the world’s most innovative companies use our platform. Dialpad's products span video meetings, cloud call centers, sales coaching and dialers and enterprise phone systems--and are all infused with the latest AI technologies to help every business make smarter calls. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench.
