Bupa
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As a Finance Manager, you will oversee financial planning and reporting, implement financial controls, manage a team, and ensure compliance with statutory accounts and audits. Your role includes developing financial reports, tracking key milestones, and providing financial advice to management.
The Head of Operations & Commercial leads logistical operations at Bupa, focusing on enhancing efficiency, driving strategic initiatives, and managing the learner experience at the Clinical Training Academy. Key responsibilities include operational management, budget planning, stakeholder engagement, and business development to meet commercial targets.
The Senior Marketing Engagement and Communications Manager will develop and execute marketing strategies and content specifically for B2B audiences, manage bid processes, lead event strategies, and collaborate with various stakeholders to enhance engagement and achieve business objectives.
As a Design Operations Executive, you will support a team of designers by managing design processes, tools, and resources. Responsibilities include optimizing workflows, creating documentation, managing equipment, onboarding new team members, and fostering a positive design culture. You will collaborate with various departments to enhance design efficiency and facilitate team sessions.
As a Virtual MSK Physiotherapist at Bupa, you will assess and diagnose musculoskeletal conditions remotely, providing support and advice through telephone and video consultations. You will manage customer pathways, monitor complex cases, and facilitate referrals while continuously maintaining clinical competence and building your skills.
The Customer Experience Manager at Bupa will focus on enhancing customer satisfaction through data analysis and strategic improvements. Responsibilities include reporting on customer experience metrics, developing customer journey initiatives, and collaborating with teams to drive cultural change. The role involves significant engagement with senior stakeholders to present findings and strategies to achieve high customer NPS scores.
The Workday Configuration Specialist will spearhead the development and configuration of the Workday Recruiting setup, manage key stakeholders, mentor a Senior Analyst, and improve existing recruitment processes. The role involves gathering requirements, creating user-centric solutions, and ensuring compliance in a continuously evolving Workday environment.
The New Business & Membership Advisor ensures exceptional customer experiences by resolving queries across multiple communication channels. Responsibilities include responding to enquiries, enrolling new members, managing complaints, and contributing to team KPIs. The role necessitates strong relationship building and the ability to handle complex situations while maintaining up-to-date documentation.
As a Data Engineer at Bupa, you will support the delivery of key initiatives by creating and maintaining datasets for informed decision-making. You will document business requirements, build star schema data models, and champion data best practices while collaborating with internal stakeholders in an agile environment.
The B2B Engagement Marketing Manager will lead the delivery of the B2B engagement strategy, focusing on corporate customers and intermediaries. Responsibilities include managing a team, developing content and communications, overseeing engagement budgets, and driving thought leadership programs. The role emphasizes innovation, relationship management, and strategic project execution.
As a Solution Architect at Bupa's Cromwell Hospital, you will manage data flows and system integrations, create compliant solution architectures aligned with business and regulatory requirements, and provide IT technology leadership. You will translate business needs into system designs and oversee project delivery, ensuring robust architecture and compliance.
As a User Researcher at Bupa, you will plan, design, and conduct user research to inform product and service design. You will collaborate with a multidisciplinary team, participate in discovery sessions, and contribute to user testing. Your insights will ensure Bupa's offerings meet user needs, emphasizing inclusive and ethical research practices.
The Customer IT Assurance Manager at Bupa oversees the Technology External Assurance function, focusing on customer IT assurance. Responsibilities include managing audits, contract reviews, and due diligence, while collaborating with various internal functions to ensure compliance with customer expectations and service standards. The role also involves enhancing operations and leading a team, alongside providing support during audits and supplier assurance activities.
As a Customer Underwriting Advisor, you will handle incoming calls regarding health insurance claims, assess medical reports, and communicate decisions to members. You will review applications and ensure timely processing while providing excellent customer service and support.
As a Senior Legal Counsel, you will provide legal support to the UK Insurance team, manage legal risks, offer expert advice to various business teams, draft and negotiate insurance agreements, and ensure compliance with regulatory frameworks.
As a Tax Manager, you'll support tax transformation initiatives, manage compliance processes, and implement technology for reporting and automation. Responsibilities include overseeing project management, working closely with advisors, and ensuring tax compliance with UK regulations.
The Employee Relations Consultant will manage a complex caseload of employee relations issues, providing commercial advice and coaching to managers at all levels. They will ensure compliance with company policies and employment law while collaborating with various teams to promote a supportive culture. The role requires significant experience in employee relations and the ability to maintain effective relationships across the organization.
As a Receptionist and Administrator at Bupa, you will manage reception and administrative tasks efficiently, greet customers, handle inquiries, ensure proper paperwork, manage appointments, and maintain a well-organized environment, while delivering exceptional customer service.
As a Receptionist / Administrator, you will manage back-of-house administration tasks to assist customer-facing teams in delivering exceptional service. Responsibilities include greeting customers, managing incoming queries, maintaining reception areas, handling patient documentation, and coordinating bookings. Strong organizational skills and proficiency in MS Office are required to ensure efficient operations and customer satisfaction.
As Head of Engineering for UK Insurance at Bupa, you will lead IT change delivery, manage engineering initiatives such as DevSecOps and CI/CD, modernize technology, and oversee the IT delivery function. Your focus will be on delivering quality systems and solutions that enhance customer management, all while driving efficiency and operational excellence.