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The Business Analyst will facilitate workshops to capture business requirements, document business processes for RPA solutions, and manage the governance process. They will work closely with Blue Prism developers, engage with stakeholders, analyze post-deployment performance, and gather feedback for continuous improvements.
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The Senior Transformation Manager at Cromwell Hospital will oversee diverse business projects and programs, managing the entire project life cycle from investigation and analysis to implementation and review. This role requires collaboration with stakeholders and supports the business's transformation strategy, focusing on improving customer service and patient care within the organization.
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The role involves providing exceptional customer service and administrative support at the reception and back office of BUPA London West End Health And Dental Centre. Responsibilities include greeting patients, managing appointments, handling administrative duties, and liaising with insurance companies. Flexibility to work various shifts is required.
Healthtech
As a Junior Copywriter at Bupa, you will create engaging copy across various formats while collaborating with marketing and design teams. Responsibilities include content creation, ensuring brand alignment, conducting research, proofreading, and project management in a dynamic environment.
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The Junior IT Business Analyst will support Bupa Clinics Technology by managing IT systems, gathering and analyzing business requirements, facilitating solutions delivery, and safeguarding customer data. The role involves liaising with stakeholders for requirement elicitation and prioritization, ensuring applications meet business security and functionality needs.
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The Head of Data will lead the data strategy and operations for Health Services, focusing on data integrity, quality, and governance. Responsibilities include overseeing data teams, developing policies, delivering key data projects, and collaborating with various business units to enhance decision-making through effective data initiatives.
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The Senior IT Business Analyst will support Clinics Projects, manage business requirements, and collaborate on digital platforms and systems integrations, while ensuring compliance with security standards and driving Bupa’s technology strategy.
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As a Sales Adviser, you'll handle new business inquiries, provide quality client support, comply with regulations, and achieve sales targets while building relationships with clients and stakeholders. You'll resolve customer queries and work collaboratively to maintain service quality.
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As a Cognitive Behavioural Psychotherapist, you will provide high-intensity CBT sessions to clients referred from insurance services. This involves comprehensive assessments and developing tailored therapeutic interventions. You will work remotely, managing your caseload while collaborating with clinical leads to ensure quality care.
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The Administrator at Basinghall Clinic plays a crucial role in providing outstanding customer service and support to patients. Responsibilities include handling reception and administrative duties, managing inquiries, maintaining medical records, and supporting clinical procedures while ensuring efficient operations and excellent patient care.
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The Head of Performance will lead the transformation of Bupa's technology infrastructure by transitioning to cloud platforms, enhance risk management, oversee commercial management, and foster a data-driven culture for operational insights. This role involves strategic communication and managing high-performing teams within a large organization.
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The Local Marketing Executive will support the Retail Marketing Manager in executing local marketing strategies that enhance clinic performance and drive customer engagement. This role involves collaborating with various teams to optimize marketing campaigns, understanding the ROI of initiatives, and enhancing the customer experience across all touchpoints.
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The Administration Team Leader oversees administrative staff across various clinics, ensuring smooth operations and overseeing customer service. Responsibilities include managing the administration team, handling complaints, supporting customer journeys, and monitoring team performance.
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The Administrator will support customer service and patient care at Basinghall Clinic. Responsibilities include managing reception duties, ensuring administrative tasks are executed effectively, greeting patients warmly, handling medical records, and assisting with bookings. The role requires flexibility to work various shifts, including weekends and the ability to maintain high standards of customer service.
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The Software Engineer will provide application support for UK Insurance services, including monitoring, troubleshooting, and maintaining software solutions. The role involves working closely with business users and other IT teams, focusing on incident management and ensuring solutions meet operational standards.
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The Operational Resilience Manager will coordinate business continuity and crisis management efforts for Bupa's UK and Global Insurance Services. Responsibilities include leading business continuity programs, ensuring compliance with resilience regulations, and conducting training and awareness initiatives to enhance operational resilience.
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As a Contact Centre Sales Advisor at Bupa, you will guide customers through policy renewals, manage inbound queries, work with multiple systems, maintain customer databases, and provide tailored product information. You will ensure excellent customer experiences and take ownership of customer issues until resolved.
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As a Solution Architect at Bupa, you will lead the development of architectures for complex solutions, establish selection policies for architecture components, coordinate target architecture across projects, and manage trade-offs for service quality. You will also ensure compliance between business and technology strategies, while communicating decisions to stakeholders.
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As a Workday Configuration Specialist, you will enhance Bupa's Recruiting functionality within Workday, focusing on continuous improvements, stakeholder collaboration, and delivering user-friendly solutions while managing a Senior Analyst.
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As a Finance Apprentice, you will work with the Bupa Global Team to support Transformation and Operations, engaging with data and processes to enhance Bupa's performance while studying for a Level 4 Accountancy apprenticeship.