Search the 50 jobs at Bupa

As a Senior User Researcher, you will lead user research activities, collaborating with cross-functional teams to create customer-centric digital experiences. You will empower colleagues in the research process and support accessibility projects, while advocating for the integration of user research in design processes.

The Financial Risk Manager will lead the implementation of a risk framework for the Insurance Enterprise Risk Management Team, guiding risk identification, reporting, and mitigation strategies. They will ensure compliance with regulatory expectations, perform quantitative analysis for the ORSA report, and support Finance teams in risk management practices.

The ER Consultant role involves providing commercial advice and coaching to managers on employee relations issues, managing a complex caseload, ensuring compliance with policies and legislation, and collaborating with the wider People team. Responsibilities include handling disciplinary cases, discrimination issues, and escalating high-risk cases appropriately.

The ER Consultant will provide commercial advice and coaching to managers at Bupa, assisting them in effectively resolving employee-related issues. The role involves managing a varied caseload, ensuring compliance with policies and legislation, and offering accurate legal advice on employment matters such as disciplinary actions and grievances.

The Administrator will support customer-facing colleagues by managing reception and administrative tasks at the Bupa Centre, ensuring effective customer service, handling inquiries, and processing appointments and payments while maintaining a well-organized environment.

The SME Account Manager is responsible for managing a portfolio of health insurance plans, focusing on client retention and growth. Key responsibilities include handling account issues, ensuring excellent customer service, and identifying business opportunities through strong relationships and regular communication. The role requires experience in managing portfolios and a good understanding of Bupa's products.

As an Operational Support Advisor, you will assist in delivering exceptional customer service by managing queries efficiently via phone and web chat, handling administrative tasks, and ensuring compliance with operational standards. You will work in a hybrid environment, covering a variety of shifts, and continuously seek to improve service quality and customer satisfaction.

As a Contact Centre Sales Advisor, you'll handle inbound calls, guiding existing customers through policy renewals and ensuring positive outcomes for their healthcare needs. You'll work with multiple systems, resolve customer queries, and maintain accurate records to provide excellent customer service.

As a Front of House Receptionist at Bupa, you will welcome and greet customers, manage inquiries, prepare necessary documentation for visits, assist with bookings and invoicing, and ensure facilities are well-presented. Your role involves delivering exceptional customer service in a multidisciplinary healthcare setting and requires strong administrative and communication skills.

The Senior Sitecore Developer role involves leading the development of applications and solutions, providing technical expertise in Sitecore and C# .Net MVC, and collaborating with design teams. Responsibilities include evaluating existing products, driving improvements in development practices, and maintaining technical documentation, all while managing implementation activities.

As a Front of House Receptionist, you will greet and welcome customers, manage calls and emails, prepare paperwork, assist in bookings, monitor stock, and ensure a pleasant facility. The role emphasizes delivering excellent customer service while performing various administrative tasks.

The Expatriate Tax Manager will manage and advise on expatriate and international employment tax issues, ensuring compliance with UK and international laws. The role involves collaborating with various teams, managing tax-related tasks for expatriates, and improving tax and social security policies and processes.

The Group Tax Consultant will support tax transformation initiatives by leveraging technology to enhance tax processes, assist with Oracle implementations, manage tax compliance, and collaborate with various stakeholders to streamline tax reporting and ensure compliance with tax regulations.

As a Digital Engineer at Bupa, you will build analytics tagging with Tealium, create tracking specifications, ensure compliance with privacy requirements, monitor data quality, develop API integrations, and improve technical documentation. You'll work with various teams to support digital data initiatives and improve implementation practices.

As an MI Insights Analyst, you will utilize your analytical skills to gather and transform customer contact data into insightful MI reports. You'll collaborate with various teams to improve processes, coach peers, and ensure data integrity in a hybrid work environment.

The 2nd Line IT Support Analyst at Bupa will provide technical support and maintenance for end users within the computing and telephony environment. Responsibilities include troubleshooting network issues, maintaining customer service standards, user problem ownership, and managing IT assets, while ensuring service management principles are adhered to.

The Receptionist/Front of House is responsible for welcoming customers, managing inquiries, ensuring proper paperwork, and maintaining organized facilities. This role includes handling communications, assisting with bookings, and delivering exceptional customer service in a healthcare environment.

As a Credit Control Team Leader, you will oversee a team to ensure effective debt collection, optimize accounts receivable processes, manage compliance with financial standards, develop service level agreements, produce reports, and provide coaching to team members. You will also drive improvements and manage aged debt effectively.

As a Credit Control Advisor, you will manage a portfolio of clients, ensuring timely payment collection, account reconciliation, and effective communication with customers. Your role will involve tracking account balances, managing debts, and achieving departmental targets while offering excellent customer service and resolving complaints.

The Administrator will manage back-office administration tasks to ensure smooth operations at the health center. Responsibilities include greeting customers, answering queries, managing documentation and customer records, ensuring efficient appointment scheduling, and handling incoming and outgoing post.