Search the 16 jobs at Brevo

The Customer Success Manager at Brevo will manage portfolios for enterprise clients, ensuring they achieve critical goals and KPIs. The role involves monitoring client performance, handling technical issues, collaborating with cross-functional teams, and developing growth opportunities within the portfolio.

The IT Support Specialist will analyze departmental needs to improve efficiency and provide end-to-end customer support. Responsibilities include onboarding and offboarding employees, troubleshooting IT issues, managing hardware/software inventory, and implementing IT operations.

As a Customer Success Manager at Brevo, you will engage with enterprise-level clients, establish goals and KPIs, and drive customer success through proactive account management and marketing strategy contributions.

The Customer Experience Representative manages client interactions, providing timely support for technical issues, addressing customer inquiries over email and phone, and fostering strong relationships. They work with the tech team to resolve bugs and ensure an exceptional client experience while applying their knowledge of email marketing and CRM systems.

The role involves managing client tickets via email and phone, ensuring timely resolutions to customer inquiries and issues. It requires building strong client relationships and collaborating with the tech team to resolve technical issues. A deep understanding of email marketing and the Brevo platform is essential.

As a Product Designer at Brevo, you will create high-fidelity prototypes and wireframes, conduct user research, and collaborate with engineers and product managers to enhance campaign management flows for various communication channels. Your role involves maintaining design systems and ensuring a cohesive user experience across devices.

The Sales Development Representative will qualify leads from marketing campaigns, identify client needs, set up meetings for Account Executives, offer product demonstrations, and respond to client proposals to convert inbound prospects into clients.

As an Orchestration Platform Engineer at Brevo, you'll design, develop, and maintain container infrastructures and CI/CD pipelines. Responsibilities include optimizing performance, managing platform architecture, and collaborating across teams to provide effective solutions for orchestration needs.

As a Technical Support Analyst at Brevo, you will analyze and resolve technical issues for customers, monitor SLAs, collaborate with Technical Managers and Product Owners on ticket categorization, and drive improvements in the support process. Excellent communication and troubleshooting skills are essential for this role.

As an Account Executive at Brevo, you will drive revenue growth by signing large new accounts, maintaining sales targets, and understanding client needs to deliver the best solutions. You will generate leads, close deals, and establish long-term relationships with enterprise clients, while contributing to the sales team's success.

The Product Manager at Brevo will manage the product roadmap, track market dynamics, listen to customer needs, and work alongside various teams. Responsibilities include synchronization of efforts, KPI tracking, and enhancing user experience through collaboration with UX designers and researchers.

As a Legal Counsel, you will provide strategic legal advice and support on compliance with regulations across Germany and globally. Responsibilities include drafting and negotiating various agreements, monitoring legal developments, and assisting with litigation management to support global growth.

As Legal Counsel, you'll draft and negotiate legal agreements in French and English, provide practical legal advice, ensure compliance with regulations such as GDPR, and manage litigation processes. You'll work independently and collaboratively to support the organization in a fast-paced environment.

The Partnerships Manager at Brevo will focus on driving growth for partner programs by identifying and recruiting high-value partners, developing outreach strategies, enabling partners with the necessary resources, and collaborating with internal teams to align partner needs with organizational goals. The role also involves performance tracking and strategic relationship management.

The HR Project Manager at Brevo will lead strategic HR initiatives aimed at enhancing employee engagement and organizational culture. Responsibilities include designing training content, conducting employee engagement surveys, managing change initiatives, and collaborating on cross-functional HR projects.

As a Customer Experience Representative at Brevo, you'll manage and resolve client tickets, ensure prompt resolution of client issues, and collaborate with the tech team on technical queries. You'll need to be customer-focused with experience in a service role, and familiarity with email marketing is a plus.