The Supervisor, Member Care will lead and coach a contact center team, focusing on performance management, member issue resolution, team training, and development. This role includes hiring, onboarding, monitoring team performance, and ensuring a high-quality member experience.

The Sr. Manager of Application Security will lead the security program, focusing on secure development practices, overseeing penetration testing, implementing security tools, and managing the application security team. Responsibilities include compliance management, risk mitigation, and continuous improvement of systems security while collaborating with various teams.

As a Fraud Investigator, you will investigate suspicious activities, manage fraud cases, analyze financial statements for fraud detection, process victim fraud claims, and ensure compliance with regulations.

The Sr. .NET Developer will design and implement application solutions in a collaborative agile environment, utilizing technologies such as .NET, C#, and REST APIs. Responsibilities include enhancing existing applications, analyzing business needs, and collaborating with teams to optimize software performance.

As a Reporting Analyst, you will optimize operational processes and derive insights through data analysis to support business objectives. Responsibilities include developing reports, designing dashboards, ensuring data integrity, and collaborating with various departments.

The Technology Compliance Specialist ensures that technology systems and processes comply with regulations and standards. Responsibilities include assessing risks, conducting reviews, monitoring regulatory changes, participating in audits, and developing compliance training. They collaborate with various departments to promote a cohesive approach to compliance.

The Sr. ServiceNow Developer is responsible for configuring and developing the ServiceNow platform, including customizing applications, gathering requirements, and implementing ITIL processes. Key tasks include collaboration with administrators, workflow customization, and providing training for team members and users.

In this role, the Business Analyst will lead initiatives in Consumer Lending and Collections, facilitating the discovery and documentation of business and technical requirements, creating user stories, and supporting project management activities. The role requires collaboration with stakeholders to ensure alignment and approval of documentation, as well as engaging with technical teams to translate business needs into actionable items.

The Compliance Specialist & CMS Administrator will assist in developing and managing the Compliance Management System (CMS), focusing on regulatory change management and compliance training. The role includes ensuring adherence to CMS standards, supporting cross-functional partnerships for compliance reporting, and maintaining integrity in all compliance-related activities.

The Application Security Engineer will validate application services for security, conduct vulnerability testing, collaborate with developers for secure practices, monitor security issues, follow security review processes, train staff on secure coding, and ensure compliance with regulations. They will also assess applications to mitigate risks and improve security measures.

The Vendor Management Representative facilitates relationships with vendors/partners, conducts due diligence, monitors performance and risks, and supports day-to-day vendor risk functions. This role includes managing contracts, coordinating meetings, and ensuring compliance with company policies and regulatory guidelines while addressing business needs.

The Operational Risk & Control Analyst reviews and tests controls and processes, documents evaluations, and identifies gaps in operations. This role involves collaborating with business leaders, maintaining documentation, executing monitoring plans, and managing compliance with regulations and policies.

The Product Marketing Manager will oversee the strategic implementation and testing of processes and products to meet organizational goals. They will support the product backlog, develop user stories, collaborate with management and stakeholders, and manage enhancement requests while participating in Scrum ceremonies. The role requires translating business needs into a product vision and ensuring quality assurance during the testing phase.

The role involves managing a sales support team, developing training initiatives, coordinating sales projects, and ensuring compliance. The supervisor will mentor staff, assist in performance evaluations, resolve customer issues, and collaborate with various departments to achieve sales goals.

The SOC Analyst will monitor and respond to security events, participate in incident response, and collaborate with various teams to enhance security measures. Responsibilities include documenting security events, analyzing threats, and utilizing automation to streamline processes. The role also involves evaluating security policies and providing insights to improve response capabilities.

The Sr. Mulesoft Software Engineer is responsible for developing and analyzing digital platforms and Mulesoft applications. They design APIs, propose software solutions, work on system executions, and ensure code quality. The role requires collaboration on new technologies, understanding the software development lifecycle, and developing user applications across multiple devices.

The Manager of Risk & Control leads the First Line Operational Risk Team, managing risk advisory initiatives, risk assessments, issues management, and control development and testing. Responsibilities include overseeing control monitoring, collaborating with business units, reporting on monitoring efforts, and ensuring compliance with laws and internal policies. The role involves coaching staff, leading audits, and coordinating remediation plans.

The Category Manager will oversee strategic sourcing and contract management processes, conduct market analysis, lead RFPs, manage vendor relationships, and monitor procurement compliance and performance. Responsibilities include supporting the source-to-pay cycle, analyzing supplier spending, and improving procurement efficiencies.

The Sr. ServiceNow Administrator is responsible for supporting internal customers, managing ServiceNow application development, maintenance, and governance. Duties include providing user support, developing training materials, managing data integration, and ensuring system stability through upgrades and backups. They will collaborate with various teams to enhance the ServiceNow environment while developing documentation and participating in budget processes.

The InfoSec Governance Analyst will support the Information Security Governance Program, focusing on maintaining official documents, administering the InfoSec Awareness Program, and ensuring compliance with IT controls and regulatory requirements. The role requires document management, metrics production, and participation in cross-functional teams to deliver reporting efficiently.