Product Management Articles

Sorted By: Most Recent
Nick Babich Nick Babich
Updated on April 20, 2024

Customer Journey Map: How to Really Get Inside a Customer’s Head

Understanding a product from the customer’s point-of-view is crucial to driving both adoption and retention. The customer journey map is a powerful tool to do just that.

Rubens Cantuni Rubens Cantuni
Updated on April 20, 2024

Why the COVID-19 Era Is a Big Opportunity for Product Designers

​​​​​​​We can help make products that assist urgent isolation efforts and will also benefit society when we come out of this crisis.

Ellen Glover Ellen Glover
Updated on April 20, 2024

When It Comes to a Positive UX, Engagement Isn’t Everything

Moving beyond what clicks, swipes and minutes can do for a user.

Brian Nordli Brian Nordli
Updated on April 20, 2024

Adobe’s Approach to Accessibility? Everyone’s Responsible.

Tech companies often see accessibility as a compliance issue. At Adobe, it’s a fundamental part of good design.

Jeff Link Jeff Link
Updated on April 20, 2024

UX Accessibility Principles Should Shape Every Design

Planning ahead can save you lots of headaches.

Philipp Wolf Philipp Wolf
Updated on April 20, 2024

Do Surveys Really Help Prevent Churn?

Yes, but only if you leverage them correctly. Here’s how to make sure you do.

Joe Procopio Joe Procopio
Updated on April 20, 2024

Want More Customers? Put Them at the Center of Your Product Build.

Maximize customer buy-in by putting yourself in their shoes. Here’s how writing your functional documentation can help you do it.

Mike Redd Mike Redd
Updated on April 20, 2024

How to Use Customer Success Input for Product Roadmapping

Fostering open collaboration between teams leads to stronger customer adoption. Here's how.

Joe Procopio Joe Procopio
Updated on April 20, 2024

Drive Customer Success With Every New Product Update

Here’s how to build customer success into release management.

Image: Shutterstock / Built In
Margaret Stewart Margaret Stewart
Updated on April 20, 2024

Problems vs. Dilemmas: The Complex Trade-Offs Produced by Social Settings

As technologists at the helm of powerful communication tools like Facebook, it’s our responsibility to navigate dilemmas to create the most responsible outcomes possible, especially for at-risk communities.

Related Topics