As long as you’re using the process to treat your employees with as much humanity as possible, you’ll see a clear improvement in productivity and retention.
Going directly to your customers can provide invaluable outside feedback that will inform your company’s strategy in the future. But what’s in it for your board members?
Documentation probably isn’t the first thing you thought of when you launched your business. If you want to scale, though, you need to focus on it as soon as you can.
