Top Customer Success Jobs in Washington DC,
As a Technical Support Engineer II, you will manage complex support issues for Ping Identity's customers, assist with escalated engagements, investigate queries using available resources, communicate effectively with customers, contribute to the knowledge base, and participate in an on-call rotation.
The Office Experience Specialist at Altana will oversee office management and operations, enhance employee experiences, manage food and beverage programs, and provide administrative support to leadership. Responsibilities also include planning meetings, managing calendars, and ensuring an efficient office environment during an upcoming transition to a new location.
As the Manager of Customer Success focused on the Public Sector, you will lead a team of Customer Success Engineers, ensuring customer onboarding, adoption, and value realization across Cribl's products. You will drive team performance, conduct customer health checks, and collaborate with cross-functional teams to enhance customer success and operational efficiency.
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The Contract Acquisition Specialist will support FEMA's ONCP by drafting acquisition documents, managing databases, conducting market research, and facilitating contract close-out processes. Responsibilities include collaborating with program offices, preparing technical evaluations, and developing reporting templates for acquisitions and procurement products.
As a Customer Success Manager, you will build strong customer relationships, monitor key performance metrics, facilitate meetings to align customer strategies with RELEX, and innovate operational processes. You'll also manage solution improvements and provide administrative support like reporting and invoicing.
The Grants Specialist will provide expertise in federal grant-making policies and grant administration, offering strategic insights, guiding program staff, and ensuring compliance across the grant lifecycle. The role involves training staff, developing best practices for data collection, and maintaining oversight of grant management processes.
The Congressional Affairs Specialist develops and executes the Congressional engagement strategy for the Medical Research and Development Command, advising leadership on matters related to Congressional Affairs, and producing strategic communications and briefing materials. Responsibilities include planning engagements, coordinating events, and disseminating information to enhance understanding of the command's mission and resources.
The Appellate Specialist will provide paralegal support to our Supreme Court and Appellate practice area, working closely with lawyers in high-stakes litigation. Responsibilities include cite checking, preparing briefs, motions, and filings, and assisting with oral argument preparations. Required skills include knowledge of court rules, attention to detail, strong communication skills, and proficiency in legal software. This full-time position is based in Washington, D.C.
As a Customer Success Manager at Common Room, you will oversee customer journeys post-sales, focusing on onboarding, training, and adoption strategies. You'll collaborate with customers and internal teams to create impactful training content and evaluate customer engagement initiatives while building strong relationships to drive customer satisfaction and business outcomes.
The Mac Support Specialist is responsible for managing a fleet of Macs, administering Mac management tools, developing SOPs, troubleshooting, and providing engineering support for Mac systems in a complex network environment. Responsibilities include system backups, compliance monitoring, and coordinating software deployments while ensuring effective communication and documentation of processes.
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