Top Customer Success Jobs in Tampa Bay, FL

As a Customer Success Manager at nTop, you will help drive customer adoption and growth, leading engagement activities and serving as the main point of contact. You will analyze customer health, ensure renewals, and gather customer feedback for the Product team while collaborating with internal teams to enhance customer satisfaction.

The Senior Manager, Customer Success will oversee operations for strategic customer accounts, guiding the Customer Success team to enhance customer engagement and satisfaction. Key responsibilities include driving retention strategies, analyzing portfolio health, mentoring team members, and collaborating with sales for expansion opportunities.

As a Senior Customer Success Manager at Solsten, you will act as a trusted advisor, managing your own book of business and enhancing the customer experience. You will build relationships with key stakeholders, advocate for customer needs, and oversee customer health metrics such as upsell and renewal rates. Your role will involve improving customer onboarding and engagement while integrating feedback into product development.

As a Customer Success Manager, you will manage long-term relationships with customers, ensuring a seamless onboarding process, maintaining training sessions, and driving growth through strategic account plans. You will advocate for customers' needs by collaborating with various teams to resolve issues and propose improvements across the organization.

The Senior Customer Success Manager will serve as a trusted advisor for gaming customers, managing a book of business to drive adoption, onboarding, and value realization. This role involves building relationships, improving customer success processes, and advocating for customer needs to deliver an exceptional experience, while tracking key operational metrics and fostering collaboration across teams.

As a Customer Success Manager at Affinity, you'll advocate for Mid-Market customers through renewals and upselling. You'll interface cross-functionally with sales, product, and engineering to ensure a high level of client satisfaction and product adoption. Your strategic input will help shape the customer experience and deliver outstanding results.

As a Customer Success Manager, you'll enhance customer satisfaction and retention through proactive engagement, regular check-ins, and addressing concerns. You will help drive revenue growth by upselling and advocating for customer needs while promoting the adoption of a new SaaS model.

As a Customer Success Associate, you will manage relationships and provide consultative services to healthcare clients. Responsibilities include conducting business reviews, training users on Clarify’s products, overseeing customer engagement, and identifying upsell opportunities. Strong project management, problem-solving skills, and knowledge of healthcare environments are essential for success in this role.