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Top Operations Manager Jobs in St. Louis, MO
The Digital Contact & Services Director leads data-driven strategies to enhance customer engagement through technology solutions in contact centers. Responsibilities include overseeing Cloud Contact Center operations, AI implementations, team guidance, and ensuring projects align with company goals while fostering innovation and efficiency.
The Technology Director will lead hands-on development, aligning technical execution with business goals, focusing on customer-centric solutions, building scalable products, and integrating AI technologies. This role entails collaborating with a small team to foster innovation and quickly prototype products based on user feedback while also guiding strategic technical direction.
The CX Strategist plans and executes coordinated marketing tactics across paid, earned, and owned media to achieve client KPIs. They monitor campaign performance, manage multiple projects, provide data-driven insights, and collaborate with clients and internal teams.
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As a Communication Desk Manager, you will supervise daily operations, handle escalations, improve processes, and coach employees in a collaborative environment. Expect to manage a large team and support a bustling call center focused on customer satisfaction.
The Director of Operational Risk Management is responsible for implementing a global risk framework, supporting various business functions in assessing and monitoring risks, and developing risk metrics and reports. The role involves collaboration across departments to enhance risk management practices in a global environment.
The Global Implementation Manager will lead strategic initiatives for Block's Customer Operations by managing complex projects across diverse geographies. Responsibilities include project documentation, assessing business impacts, coordinating management efforts, and presenting updates to executives. The role requires experience in fintech and collaboration with BPO providers.
The Global Implementation Manager will lead and manage the implementation of customer operations strategic initiatives on a global scale, overseeing project management efforts, creating project documentation, and presenting updates to executives. This role requires experience in fintech, project management methodology, and working with BPO providers.
The AVP, Risk Control is responsible for risk control excellence in the commercial auto line of business, analyzing trends, collaborating with various teams, and developing strategies to improve business outcomes. The role includes consulting, mentoring, establishing service strategies, and maintaining relationships with internal and external partners.
The Growth Marketer at Wipfli will develop and execute marketing campaigns and lead generation strategies, collaborating with key partners and internal teams to drive growth and enhance demand generation. Responsibilities include translating business strategies into results-focused programs, developing go-to-market strategies, managing relationships with value-added resellers, and executing software product marketing plans.
The Director of Strategic Growth will lead a team of Strategic Growth Managers, overseeing agency recruitment efforts and managing sales strategies. Responsibilities include hiring and training SGMs, tracking performance metrics, providing coaching, and collaborating with sales, operations, and marketing teams to optimize processes. The role requires strong leadership and expertise in sales management and relationship building.
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