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Top Customer Success Jobs in Seattle, WA
Consumer Web • Edtech • Kids + Family • Other • Productivity
The Student Support Specialist at StraighterLine supports students by providing assistance and resolving issues related to their academic goals. Responsibilities include answering queries through various communication channels, leveraging tools for efficient support, and maintaining a high level of customer service. The role demands independent problem-solving, strong analytical skills, and flexibility in a call center environment.
Edtech • Information Technology • Software
As a Customer Support Team Lead at Preply, you'll foster a supportive environment for your team, enhance customer support metrics like response times and service quality, and lead projects. Your leadership will focus on developing individual team members and making data-driven decisions to address operational challenges.
Information Technology
The Carline Specialist / Virtual Technician provides expert technical assistance to automotive technicians in diagnosing and repairing vehicle issues, focusing on Chrysler systems. Responsibilities include using factory repair information, performing diagnostic testing, and authoring clear documentation to ensure repairs are accurate and efficient.
Software
The Technical Integration Specialist - API provides advanced technical services and support for customer and third-party vendor API integrations for Nextech Software Products. Responsibilities include resolving integration issues, supporting customers, maintaining a knowledgebase, and working with technical teams to ensure smooth integrations.
Top Skills:
Hl7JSONRestSaaSXML
Automotive
The Customer Success Manager will oversee the entire post-sale customer journey, focusing on training, building relationships, monitoring customer health, and enhancing customer satisfaction. The role involves strategic advice, upselling, managing customer data in a CRM, and ensuring product updates meeting customer needs.
Information Technology • Security • Cybersecurity
As a Technical Support Engineer, you will provide expert direction to customers using the Veza platform, manage product defect escalations, advocate for customer experiences with product and engineering teams, and create knowledge resources.
Top Skills:
Python
Agriculture
The Customer Support Specialist at AgVision provides critical support to customers by resolving software issues through effective communication, documentation, and collaboration with technical teams. Responsibilities include assisting in customer training, troubleshooting software, documenting interactions, and participating in R&D projects. Occasional travel may be required to client sites.
Insurance
As a Client Implementation Specialist, you will train clients on SaaS products, lead the onboarding process, coordinate with various teams for project management, and ensure clients have a positive experience in designing their custom websites.
Top Skills:
SaaS
Digital Media • Hardware • Information Technology • Mobile • Music • News + Entertainment • Software
In this role, you will provide exceptional customer support by addressing inquiries through calls, emails, and chats. You'll triage and resolve customer issues while collecting feedback to improve services and products. Excellent communication and organizational skills are essential to thriving in a fast-paced, engaging environment focused on customer satisfaction.
Automotive • Software
As a Customer Support Specialist at Roadie, you will engage with customers through phone, email, and text support, address their concerns, monitor deliveries, and use tools like Salesforce to resolve issues. Collaboration with various departments to enhance the delivery experience is also essential.
Top Skills:
Salesforce
Top Companies in Seattle, WA Hiring Customer Success Roles
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