Top Customer Success Jobs in Seattle, WA

The Deliverability Consultant will guide clients in optimizing their email deliverability, analyze data, and provide actionable insights. Responsibilities include onboarding clients, collaborating with internal teams, managing expectations, and staying updated on industry trends to enhance client success.

The Director of Client Success will drive customer satisfaction and retention through strategy development, team leadership, and collaboration with various teams to onboard clients and enhance user training while measuring key performance indicators for constant improvement.

The Senior Account Executive will enhance sales of the UNITY Fetal Risk Screen to OBGYNs, MFMs, and genetic counselors through direct engagement and relationship management. Responsibilities include creating strategic business plans for market growth, full sales lifecycle management, and attending industry events for networking opportunities.

The Manager of Customer Support will lead a team of support professionals to deliver exceptional customer service by setting performance goals, mentoring team members, and fostering a customer-centric environment. The role involves effective communication with stakeholders and continuous improvement of support center operations.

As a POS Systems Specialist, you will research various POS systems, document APIs and workflows, troubleshoot issues, and act as a liaison between customers and internal teams. Your role involves building relationships with POS partners, updating internal documentation, and addressing network challenges to enhance POS performance.

The VP of Customer Success at Axonius leads efforts to drive customer satisfaction, retention, and expansion, managing the Technical Account Manager team and defining success metrics. This role collaborates across functions, implements strategic initiatives, and integrates customer feedback to improve services and increase customer lifetime value.

The Manager of Enterprise Care leads a team of Technical Account Managers and Enterprise Support, focusing on delivering exceptional service, optimizing customer support channels, and fostering employee development. This role involves managing both customer engagement and internal processes while ensuring high standards of operation to benefit large nonprofit customers.