Top Customer Success Jobs in San Francisco, CA

As a Technical Support Engineer, you will assist customers by diagnosing and troubleshooting software issues, managing ticket escalations, and providing enterprise-grade technical support. You will document troubleshooting steps and create knowledge base articles, while simultaneously building expertise on Legion's products and facilitating communications between customers and the engineering team.

The Vice President of Customer Success will develop and execute strategies to enhance partner satisfaction and growth, lead the Partner Success team, oversee customer success processes, and ensure revenue goals are met through effective relationship management and operational excellence.

The Implementation Specialist at Amino Health is responsible for managing customer onboarding by developing implementation plans, gathering requirements, and ensuring timely launches. This role requires collaboration with various teams, providing expert guidance, and improving processes for customer satisfaction.

The Senior Customer Success Manager will focus on maintaining strong relationships with large enterprise clients, driving revenue growth, and identifying cross-sell and upsell opportunities. Responsibilities include analyzing sales options, managing customer health metrics, providing support, and collaborating with internal teams to enhance customer engagement.

The SaaS Tier 2 Support Specialist focuses on providing technical support related to payments for Newbook's platform. Responsibilities include managing client cases, investigating issues, collaborating with teams to resolve escalations, and serving as a payments subject matter expert. The role emphasizes customer service, communication skills, and the ability to troubleshoot complex payment-related problems.

As a DeFi Partner Success Manager at Aptos, you will build and maintain relationships with DeFi ecosystem partners, assist them with inquiries, and drive cross-functional collaboration across teams to enhance partnerships. You'll also stay updated on industry trends and manage partner information within the CRM.

This role is an application for future customer-focused positions at Lunchbox, including implementation, onboarding, support, and customer success. Applicants will get a chance to select the role they are most qualified for and will be prioritized for future openings.