Top Customer Success Jobs in San Francisco, CA
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.
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As a Commercial Customer Success Manager at Silverfort, you will be responsible for building and maintaining relationships with commercial customers, ensuring the successful deployment of identity protection solutions, and advocating for customer needs internally. This role involves installation and configuration of software in various cloud environments while driving customer value from the platform.
Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
The Client Engagement Manager at Flexport will build and maintain strategic relationships with key merchants, ensuring their needs are met and advocating for them within the company. This role includes driving client success through retention strategies, upselling products, educating merchants, and collaborating with internal teams to enhance performance and operational excellence.
As an AI Specialist at Snowflake, you will work closely with sales teams to facilitate the adoption of AI and ML solutions. You'll act as a technical expert, support product development based on customer feedback, and create educational content for technical stakeholders. Collaboration with sales and marketing teams for effective campaign strategies is also a key responsibility, alongside influencing sales assets.
As a Risk Specialist, you will work in teams to conduct examinations, analyze financial conditions, and evaluate asset quality. Your responsibilities include conducting credit analyses, documenting findings, and participating in discussions regarding loan reviews and emerging issues.
The Document Control Specialist at Vaxcyte is responsible for managing and maintaining quality systems documentation related to vaccine manufacturing in a GXP compliant environment. This role involves overseeing the lifecycle of GMP documents in Veeva, collaborating with quality assurance and project management teams, and supporting audits while ensuring compliance with regulatory standards.
The LMS Administrator manages and supports the Learning Management System (LMS) for Penumbra, ensuring effective administration, technical support, and user analytics. They collaborate with various teams to develop, maintain, and publish training content while analyzing data for system improvements and effectiveness. The role requires attention to detail and the ability to manage competing priorities in a fast-paced environment.
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