Top Customer Success Jobs in San Francisco, CA
The Director of Web Strategy and Experience at Peak Design will manage the entire customer journey on their website, overseeing web strategy and project execution. They will coordinate with various teams to optimize user experience and ensure timely execution of web projects, while advocating for delightful customer interactions.
The Director will manage the Customer Qualification team in the Enterprise and Datacenter SSD group, overseeing enterprise SSD qualifications on customer systems. Responsibilities include managing test execution, communicating with customers, troubleshooting issues, and guiding automation improvements.
As a Senior Consultant Customer Strategy, you will lead a team of analysts, manage client relationships, and drive data-driven growth strategies. Responsibilities include delivering professional services, fostering business relationships, managing project outcomes, and coaching team members.
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As a Trust & Safety Specialist, you will ensure safety on the platform through investigation and enforcement of terms of service, manage escalated support tickets, communicate with stakeholders, and improve operational policies. This role requires strong analytical skills and the ability to handle non-standard hours.
The Senior Customer Success Manager will partner with Enterprise customers to enhance their employee feedback and performance strategy by leading strategic conversations, facilitating effective discussions, driving product adoption, and ensuring customer success through collaboration with internal teams and tools.
The Revenue Specialist will drive sales for Plaid's Credit suite, focusing on the Plaid Consumer Report product. Responsibilities include managing the sales funnel, developing sales strategies, enabling a scalable sales process, and collaborating with various teams to enhance client experiences. The role requires strong sales skills and industry expertise in Credit or Lending.
As a Customer Success Associate at Swish Analytics, you will manage client inquiries, identify customer issues, and communicate with various teams to provide solutions. You will leverage your understanding of sports betting and analytics to enhance the customer experience while delivering results-driven support.
As a Senior Customer Success Manager, you will guide clients towards workplace equity by building relationships, advising on strategies, and driving the usage of equity tools while collaborating with various teams to enhance client satisfaction and retention.
The Client Success Supervisor at Fragomen will lead a client success team, train new employees, manage I-9 case complexities, and maintain client relationships. Responsibilities include overseeing team performance, client escalations, and ensuring compliance with I-9 procedures while utilizing technology and reporting tools.
The Receiving Specialist manages backroom operations by receiving and organizing products in the POS system, processing weekly pallets, and handling damaged goods. They ensure adequate stock levels, maintain store presentation, and stay informed on product knowledge and promotions, all while supporting customer service and safety initiatives.
Top Companies in San Francisco, CA Hiring Customer Success Roles
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