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Top Operations Manager Jobs in Sacramento, CA
The Digital Contact & Services Director will lead efforts in Data and Analytics, particularly in Contact Center AI and technology solutions. Responsibilities include managing a global data team, directing the design and development of AI-driven customer engagement solutions, improving operational efficiency and driving business growth through strategic AI implementations.
The Decision Science Manager leads the R&D roadmap for decision science capabilities, focusing on designing and developing data-driven solutions. This role involves mentoring team members, conducting research, developing decision science models, and driving complex projects that enhance team capabilities.
The Relationship Manager will engage with small and mid-sized business owners to build relationships, understand their B2B needs, and recommend payment solutions that optimize their financial management and business performance. This role involves identifying new business opportunities, consulting with clients, and assisting them in leveraging financial products to enhance profitability.
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The Director of Strategic Growth will lead a team of Strategic Growth Managers, overseeing agency recruitment efforts and managing sales strategies. Responsibilities include hiring and training SGMs, tracking performance metrics, providing coaching, and collaborating with sales, operations, and marketing teams to optimize processes. The role requires strong leadership and expertise in sales management and relationship building.
As the Director of Learning at Affirm, you will lead the L&D function, focusing on designing and delivering programs to enhance individual and organizational capabilities. You will collaborate across teams, analyze metrics, and embed values of equity and inclusion into learning curriculums, driving employee growth in a remote-first environment.
The Head of Risk Operations Quality Management will lead the Quality Management program for Cash App's Risk Operations, ensuring compliance with standards and enhancing customer experience by managing risks, tracking objectives, and supporting Quality Managers. This role involves collaboration across multiple teams and utilizing data insights to improve operations and team performance.
The Director, Global Supplier Management will set strategies for the IP&E electronic components portfolio and drive growth plans, managing supplier relationships and business development. This role involves collaboration with regional sales teams, performance reviews with suppliers, and creating a diverse work culture.
The Head of Risk Operations Quality Management will lead the Quality Management program for Cash App, overseeing compliance with quality standards in customer interactions across various communication channels. Responsibilities include managing a team of Quality Managers, collaborating with cross-functional teams, measuring team performance, and driving improvements in quality assurance processes to enhance customer experience.
The Issuing and Deposits Operations Lead oversees the operations of issuing and deposit products, ensuring efficiency and customer service. Responsibilities include managing teams, optimizing operational processes, leading vendor relationships, and implementing improvement strategies within a dynamic environment.
The Senior Operations Manager will lead Upstart's auto collections team, overseeing collection strategies and operational management. This role requires strategic thinking, relationship management with stakeholders, and leveraging performance analytics to improve outcomes. Responsibilities include developing efficient processes, setting performance goals, and ensuring compliance with regulations.
The Head of Customer Success manages key commercial relationships and leads a team supporting Vetcove’s largest pharmaceutical manufacturer partners. Responsibilities include strategy development, performance reviews, client engagement, and process optimization to enhance team and account performance.
Top Companies in Sacramento, CA Hiring Operations Roles
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