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Top Remote Customer Success Jobs in Tampa Bay, FL
Information Technology • Consulting
As a Lead Accessibility Training Specialist, you will deliver accessibility training and ensure compliance with Section 508 Standards. Responsibilities include facilitating webinars, developing training materials, conducting compliance testing, and collaborating with teams to assess accessibility within ICT products.
Healthtech • Software
The Customer Success Manager focuses on building and maintaining client relationships, ensuring they are optimizing PointClickCare's solutions. Responsibilities include understanding client goals, conducting business reviews, advocating for customers, and providing strategic guidance to enhance customer engagement and satisfaction.
Security • Software • Cybersecurity
The Customer Success Manager at DuploCloud is responsible for driving customer onboarding and ensuring their successful adoption of the company's solutions. This role involves managing project timelines, maintaining customer success plans, and collaborating internally to facilitate implementation. A strong technical background in cloud services and infrastructure, along with project management skills, is essential for enhancing customer experience and product adoption.
Top Skills:
AWSAzureEcsGCPKubernetesTerraform
Artificial Intelligence • Professional Services • Software • Analytics
Client Success Managers (CSMs) ensure effective client engagement with SaaS products, facilitating training, onboarding, and product adoption. They analyze client usage, deliver presentations, and maintain strong relationships to enhance customer satisfaction.
Top Skills:
SaaS
Software
Walnut is seeking individuals interested in improving financial access to healthcare. The role may involve contributions to a fintech platform that assists patients in managing medical bills via small monthly payments, with a focus on increasing affordability and revenue for healthcare providers.
Software
As a Customer Success Manager at Versapay, you will manage customer relationships, ensuring successful onboarding and long-term adoption. You'll develop strategic account plans to drive growth and retention while advocating for customer needs with internal teams. The role requires resolving customer issues and proposing improvements to the overall customer experience.
Insurance
The Senior Client Manager at OneDigital is responsible for ensuring the retention of PEO client relationships by being proactive and addressing issues. They will lead client meetings, oversee new client implementations, collaborate with internal teams for performance reporting, and communicate effectively with clients regarding service delivery and industry trends.
Top Skills:
Excel
Other
The Customer Solutions Manager will drive sales growth by analyzing various data sources, including scan data and consumer insights, to provide actionable strategies to customers and the sales team. They will lead category management initiatives and collaborate with cross-functional teams to optimize business opportunities and implement effective sales strategies.
Software • Business Intelligence
The Customer Support Agent will engage with customers via email or Zendesk, resolve issues efficiently, guide troubleshooting, document interactions in the CRM (HubSpot), and ensure customer satisfaction, all while staying updated on product knowledge and company policies.
Top Skills:
Excel
Healthtech
The Client Success Executive will manage client relationships at Altera, ensuring client satisfaction and success by aligning organizational strategies, reviewing objectives, and tracking performance metrics. Responsibilities include strategic planning, identifying opportunities for value, and resolving client issues while promoting improvements and client adherence to best practices.
Top remote Companies in Tampa Bay, FL Hiring Customer Success Roles
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