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Top Remote Customer Success Jobs in Tampa Bay, FL
Information Technology • Software
The Customer Success Manager at Redis is responsible for building customer relationships, ensuring maximum value from the company's solutions, and driving customer satisfaction and retention. The role involves onboarding customers, identifying growth opportunities, delivering business reviews, and collaborating with cross-functional teams to enhance product usage and renew contracts.
Top Skills:
.NetJavaPython
Healthtech
As a Technical Support Specialist, you will provide hands-on support for customer inquiries, resolve technical issues, and collaborate with cross-functional teams. Your role involves maintaining support processes, creating detailed bug reports, and enhancing the customer experience through exceptional service and problem-solving.
Software
The Customer Success Manager is responsible for building relationships with key Enterprise customers, ensuring retention and renewal rates while driving upsells and expansion. They will manage a book of accounts, interact with customers, provide training on the Pushpay platform, and lead business reviews to foster customer satisfaction and success.
Cloud • Software
Responsible for ensuring customer satisfaction and retention, the Customer Success Manager engages with clients post-sale, analyzes customer data, and develops tailored success plans. They conduct check-ins, gather feedback for product enhancement, and collaborate with internal teams to meet customer needs.
Big Data • Machine Learning • Software
The Enterprise Customer Success Manager at Guidewheel will be responsible for managing relationships with over 20 enterprise customers, ensuring they receive significant value from the Guidewheel platform through onboarding, solution adoption, and strategic account management. This role requires excellent communication skills and collaboration with cross-functional teams.
Artificial Intelligence • Enterprise Web • Software
The Senior Support Engineer will interact with enterprise customers to resolve technical issues, troubleshoot bugs, create resources, improve documentation, support sales teams, and maintain support infrastructure and workflows. This role requires strong communication skills and a passion for helping others succeed.
Top Skills:
JavaScriptTypescript
Marketing Tech • Software
The Assistant Manager will lead and support a team of remote representatives focused on lawn care services. Responsibilities include coaching, performance management, recruitment, and process improvement, while ensuring exceptional service quality and team growth.
Information Technology
As a Senior Client Success Manager, you will manage a key client's lifecycle, collaborating to ensure product adoption and program success. Responsibilities include developing account strategies, conducting business reviews, and maintaining strong relationships with client stakeholders. Your role involves proactive issue management and minimizing churn while aligning solutions with client objectives.
2 Days Ago
Edtech
In this role, you could work as a grader, message board moderator, or teaching assistant, providing personalized feedback, guiding students on message boards, and answering real-time questions in STEM classes.
Top Skills:
Python
Cloud • Software • Consulting
The Customer Success Manager will lead efforts with the U.S. Department of Veterans Affairs, addressing contract administration and employee onboarding. Responsibilities include aligning stakeholders, managing projects, ensuring customer satisfaction, and establishing delivery processes while collaborating with internal leadership and federal agency partners.
Top remote Companies in Tampa Bay, FL Hiring Customer Success Roles
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