Top Remote Customer Success Jobs in Tampa Bay, FL

The Retention Specialist Manager at Quince will manage a team of customer care agents, focusing on enhancing customer retention through coaching and operational excellence. Responsibilities include performance reporting, resolving escalations, engaging in recruitment, and implementing new processes to drive team performance and customer loyalty.

The Tier 1 Support Specialist at PerfectServe is responsible for providing technical support to end-users, which includes account management, user education, and troubleshooting application issues. The role requires excellent communication and analytical skills while prioritizing multiple tasks in a fast-paced environment. Support Specialists will field client communications and collaborate with other teams to resolve technical issues.

The Customer Care Associate, Group Orders is responsible for providing high-level support to Group Order clients, resolving order-related issues with restaurant partners, and handling customer inquiries via email and phone. This role involves ensuring adherence to Group Order operations and developing strategies for team and platform growth while maintaining Sharebite's service standards.

The Senior Manager of Customer Support is responsible for building and leading a global team to ensure an exceptional customer experience for Tray.ai users. The role involves resolving escalations, improving customer interactions, influencing internal stakeholders, and enhancing team performance based on customer satisfaction metrics. A strong technical background and the ability to work effectively in a fast-paced environment are essential.

As an Implementation Consultant at AutoLeap, you will train automotive shop owners on the use of the platform, manage customer relationships, and provide feedback to enhance service delivery. You will also need to have technical expertise in software implementations and a strong commitment to customer satisfaction.

The Manager of Client Success will lead the Client Success team, ensuring high performance, client satisfaction, and strategic alignment with company goals. This role involves team management, performance monitoring, and resolution of complex client issues while fostering a collaborative team culture and executing initiatives that enhance client retention and success.

Inovalon seeks to empower candidates interested in joining its Talent Community. The company focuses on improving healthcare outcomes through data-driven solutions and welcomes resume submissions for potential future opportunities across various roles.