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Top Remote Customer Success Jobs in Santa Cruz, CA
Healthtech • Software
The Senior Manager, Customer Implementation will lead the implementation consulting team, ensuring effective integration of software solutions within customer environments. This position involves developing implementation strategies, managing team performance, collaborating with cross-functional departments, and ensuring high customer satisfaction through successful software deployment.
Edtech
The Veterans Certification Specialist certifies Veteran education benefits, aids students with applications, ensures compliance with federal/state regulations, and provides exceptional customer service. This role involves liaising with various university departments and federal/state offices, maintaining accurate records, and promoting educational benefits to the university community.
Top Skills:
Ellucian ColleagueMS OfficeVa Enrollment Manager
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Food
The Manager, Client Services leads a team dedicated to improving customer satisfaction and equipment uptime. Responsibilities include managing day-to-day operations, providing technical support, analyzing performance metrics, and collaborating with cross-functional teams for process improvement. This role also involves stakeholder engagement and ensuring a supportive work environment for associates.
Featured Jobs
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Legal Tech • Social Impact • Software
The Director of Customer Success will build and lead the Customer Success department, focusing on customer satisfaction, retention, and profitability. Responsibilities include developing customer success strategies, measuring KPIs, collaborating with teams, leading a Customer Success team, and conducting client reviews, while also traveling up to 30% for meetings and conferences.
Semiconductor
As a Technical Adoption Manager, you will guide enterprise customers in the onboarding and successful adoption of VMware Cloud Foundation, ensuring they achieve their business objectives. Your role will involve conducting technology assessments, developing customer engagement plans, and acting as a trusted advisor to optimize customer success through effective use of VMware solutions.
Top Skills:
VMware
Financial Services
As a New Business Case Manager at Pacific Life, you will provide exceptional customer service, operations support, and problem resolution. Your role includes gathering information about products, reviewing customer inquiries, and navigating multiple operational systems to resolve issues efficiently.
Information Technology
The Senior Customer Engineer will serve as the primary technical support to customers, translating their requirements into product specifications for the R&D team. Responsibilities include participating in product design, ensuring product quality through testing, and providing technical support and troubleshooting. The role requires strong technical knowledge in 4G/5G technologies and networking, along with excellent communication skills for customer engagement.
Top Skills:
LinuxTcp/IpWindows
Fitness • Healthtech • Payments • Software
The Client Implementation Specialist will provide custom software integrations and support for clients, including installation, troubleshooting, and training on DataTrak. They will manage customer relationships, execute project development support tasks, and provide effective communication between various teams and clients.
Top Skills:
DatatrakIseriesMicrosoft Sql Server
HR Tech • Insurance • Analytics • Consulting
The Quality Assurance Specialist will assess insurance marketing presentations for accuracy, conduct quality assessments, report results, work with various departments to address quality issues, maintain organized records, generate performance scorecards, and identify areas for process improvement.
Top Skills:
D365Excel
Software
As a Customer Engineer at BrowserStack, you will assist clients in utilizing our software testing platform effectively, helping to troubleshoot issues and ensure a smooth user experience. You will engage directly with customers to provide solutions and enhance their understanding of our products.
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Top remote Companies in Santa Cruz, CA Hiring Customer Success Roles
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