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Top Remote Customer Success Jobs in Santa Cruz, CA
Biotech
The Scientist in Field Applications will provide customer support on NGS library preparation, conduct training, handle inquiries, and assist with technical issues, requiring significant interaction with customers primarily in North America.
Top Skills:
BiochemistryGeneticsMolecular Biology
Energy
The Sr. Desktop Support Representative troubleshoots application, network, and hardware problems, communicates and supports users with applications-related issues, triages critical IT issues, and works with development teams to track and resolve software bugs. They also manage alerts and document common problems and solutions.
Top Skills:
LinuxmacOSUnixWindows
Software
The Customer Success Manager will build relationships with customers to ensure they get maximum value from Zendesk solutions, drive product adoption, and minimize churn. This role includes developing success plans, analyzing usage data, and collaborating with sales and technical teams to enhance customer engagement and outcomes.
Top Skills:
GainsightLookerSFDCTableauZendesk
Featured Jobs
Other • Travel • Hospitality
The internship offers hands-on experience in various operational roles within resort management, including housekeeping, food and beverage, safety and security, front office duties, and recreational activities. Interns collaborate across departments and participate in training and networking with company leaders, aiming to prepare for future career opportunities.
Industrial
The Field Support Engineer II is responsible for the installation, repair, and maintenance of ZEISS Surgical Microscopes in a designated area. This role involves diagnosing issues, maintaining spare parts inventory, and ensuring customer satisfaction through effective communication and professionalism. The engineer will also document service activities and support the promotion of service agreements, requiring travel throughout the week.
Top Skills:
Electronics
AdTech • Artificial Intelligence • Marketing Tech • Software • Database
The Onboarding Analyst at HYROS is responsible for setting up clients' sales tracking systems efficiently, requiring skills in HTML, marketing software, and customer success. The role provides opportunities for growth in a company that focuses on long-term employee development and high-profile clients.
Top Skills:
HTML
Artificial Intelligence • Digital Media • Marketing Tech • Software
The Director of Customer Value at Adobe will engage with C-level executives to drive digital transformation efforts and ensure successful implementation of Adobe solutions. Responsibilities include building executive relationships, transitioning customer requirements from pre-sales to post-sales, delivering impactful presentations, and advocating for customer success. This role requires strategic problem-solving, extensive experience in technology delivery, and a passion for technology-driven marketing.
Fitness • Healthtech
The Client Success Manager at Sharecare will manage client relationships, ensuring satisfaction and retention, while identifying upsell opportunities. Responsibilities include tracking financial standings, managing projects, and collaborating with internal teams. This role requires strong communication skills and a focus on strategic planning to enhance client experiences and drive growth.
Top Skills:
Salesforce
Information Technology • Internet of Things • Software • Virtual Reality
The Premier Support Manager oversees technical interactions among Support, Engineering, and Product teams to ensure a cohesive support experience for customers. Responsibilities include managing customer relationships, communicating statuses of escalated issues, running review meetings, and delivering technical best practices and support processes.
Top Skills:
.NetHTMLJavaJavaScriptPHPSalesforceWeb ServicesXML
Insurance
The Senior Claims Examiner manages complex insurance claims, analyzes policies, negotiates settlement values, and provides superior customer service. They engage with various stakeholders, monitor claims inventory, mentor junior examiners, and ensure compliance with insurance regulations.
Top Skills:
Insurance
Top remote Companies in Santa Cruz, CA Hiring Customer Success Roles
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