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Top Remote Customer Success Jobs in San Francisco, CA
Fintech • Legal Tech • Payments • Sales • Software
The Customer Onboarding Manager at AffiniPay is responsible for leading the onboarding experience for new clients using CASEpeer software by assessing needs, providing customer support, and establishing long-term relationships to ensure user success and satisfaction. Key tasks include proactive communication, customizing onboarding processes, and collaborating with various teams to enhance customer satisfaction.
Top Skills:
SaaS
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Digital Integration Specialist at CDW will support customer digital integration processes, troubleshoot issues, and guide customers in using eProcurement tools. The role involves working directly with customers and internal teams, providing training, and contributing to strategy development for integration programs.
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
As a Sr. Cloud Support Engineer, you will support customers in implementing SailPoint's IdentityNow product, resolving complex technical issues, and collaborating with internal teams. You'll manage an increasing number of support tickets and contribute to customer satisfaction and knowledge sharing.
Top Skills:
.NetAIC++JavaMachine LearningRestSAMLXML
Featured Jobs
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will drive customer growth, manage relationships, and ensure renewals by providing support post-onboarding, guiding product adoption, and offering valuable insights. You will facilitate upselling and cross-selling initiatives, collaborate on retention strategies, and act as a customer advocate within the company.
Top Skills:
CRMGoogle SuiteHubspot
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
The Customer Success Manager will partner with clients to ensure effective onboarding, training, and strategic alignment of Immersive Labs' cyber resilience platform. Responsibilities include managing customer relationships, identifying upselling opportunities, and collaborating with support teams to deliver customer success.
Mobile • Productivity • Real Estate • Software
As a Senior Customer Success Manager, you will oversee enterprise and portfolio clients post-implementation, ensuring they derive value from cove's products. You will engage with stakeholders, manage project execution, and maintain strong relationships to drive client success and renewals.
Top Skills:
ExcelGoogle SheetsSaaS
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Product Support Representative will provide exceptional technical support for the Reclaim platform, using tools such as Intercom and Zoom. Responsibilities include troubleshooting issues, communicating with customers, documenting feedback, and driving projects to enhance customer experience while aiming for high satisfaction scores.
Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
The Client Solutions Specialist II provides vehicle inspections, documents vehicle conditions, and collaborates with sales teams to drive business growth. They educate automotive dealers on digital solutions like Manheim Express while delivering high-quality customer service. The role also involves relationship-building and utilizing Salesforce for reporting and planning.
Software • Analytics • Hospitality
The Senior Enterprise Success Manager manages post-sale relationships with Enterprise clients, ensuring strong advocacy and maximizing client value through effective communication and conflict resolution. They handle complex client issues, coordinate with internal teams, and drive client success metrics, while maintaining in-depth knowledge of the IDeaS System and its applications in the hospitality and casino sectors.
Fintech • Healthtech • Software
The Patient Advocate serves as a liaison between patients and healthcare providers, managing incoming and outgoing calls about medical bills, utilizing the Cedar platform, handling escalations, and ensuring patient satisfaction regarding the billing process.
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