Top Remote Customer Success Jobs in San Francisco, CA
The Field Support Representative will provide technical and logistics support to U.S. Government and Defense customers, ensuring effective problem resolution and operation of Skydio's UAS products. This role involves developing support processes, training customers, and aiding in maintenance and repair efforts, while traveling extensively to meet customer needs.
The GIS Specialist will support the growth of the GIS Department by handling GIS requests, maintaining web maps and AGOL applications, and conducting spatial analysis for renewable energy projects. Responsibilities include developing maps and visualizations, collaborating with project teams, and managing GIS requests.
The Enterprise Customer Success Manager at WorkRamp manages high-value customer accounts, builds relationships, drives product adoption, handles renewals, and collaborates with the product team. This role requires strong communication skills and experience in managing enterprise accounts.
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As a Tier 2 Support Engineer, you will resolve complex customer inquiries related to Afresh's A.I.-powered solutions while collaborating with various teams. You will triage technical issues, own customer problems, and investigate app bugs and data integrity issues, ensuring an efficient support process to reduce food waste.
As an Enterprise Technical Support Specialist, you'll serve as a technical expert for enterprise customers, providing troubleshooting support, guiding them through issues, and collaborating with teams to enhance customer experience. You will document interactions in Salesforce and contribute to improving the knowledge base while educating customers on features and best practices.
As a Customer Success Manager at Connectly, you will develop client relationships, identify new business opportunities, deliver sales presentations, and work with internal teams to ensure client satisfaction while meeting sales targets and analyzing market trends.
In this role, you will serve as the primary point of contact for strategic SMB customers, drive customer success through onboarding, relationship-building, and facilitating pilot deployments, while collaborating with various teams to implement new initiatives and gather feedback for product improvements.
As an Application Support Specialist at Sirona Medical, you will provide exceptional support to users by addressing inquiries, resolving client issues, documenting incidents, and collaborating with cross-functional teams to enhance software performance. You will also monitor client sites and ensure adherence to security procedures.
As an Implementation Specialist, you will guide clients through onboarding, customize the product to meet their needs, analyze product engagement, and facilitate migrations while ensuring customer satisfaction and effective communication post-sale.
As the VP of Customer Success and Implementations, you'll develop a scalable strategy, lead a team to provide exceptional customer experiences, enhance support processes, and collaborate with leadership to drive customer success and retention efforts, leveraging data to improve outcomes and subscription renewals.
Top remote Companies in San Francisco, CA Hiring Customer Success Roles
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