Top Remote Customer Success Jobs in San Francisco, CA
The Renewals Specialist is responsible for managing account renewals by collaborating with Customer Success Managers and Account Executives to enhance the customer experience, drive subscription retention, create proposals and contracts, and promote upsells. This role requires strong negotiation skills and proficiency in CRM systems.
The Senior Customer Success Manager will manage customer relationships for SnapLogic's North America West Enterprise clients, overseeing onboarding, renewals, upsell opportunities, and ensuring customer success with the SnapLogic Intelligent Integration Platform.
The Renewals Specialist will manage account renewals, collaborating with Customer Success and Account Executives to ensure a smooth customer experience. The role includes increasing subscription revenue, migrating customers to new plans, updating renewal forecasts, and supporting upsells and contract processes.
Featured Jobs
The Client Accounting Specialist manages financial aspects of client portfolios, ensuring compliance with billing guidelines and attorney preferences. Responsibilities include maintaining proper documentation, generating prebills, coordinating with secretarial teams, overseeing accounts receivable, managing client communications, and implementing collection strategies. Regular collaboration with attorneys on billing and client matters is essential.
As a Merchant Success Manager, you will assist merchants in successfully selling subscriptions on Shopify. This involves providing both tactical and strategic expertise and collaborating with various teams to develop new strategies for ensuring merchant success.
Pano is an early-stage climate tech startup focused on wildfire early detection using IoT, AI, and satellite technology. They are seeking candidates for future roles as they expand, emphasizing quick detection and response to wildfires, in partnership with utilities and government agencies.
The Manager of Customer Success will enhance customer relationships, lead a team, and implement growth strategies. Responsibilities include coaching the team, managing customer accounts, ensuring data accuracy in the CRM, conducting business reviews, and collaborating with product and marketing teams to improve customer experience and retention.
The Enterprise Customer Success Manager will manage relationships with large customers, focusing on retention, satisfaction, and growth. Responsibilities include communication management, account health monitoring, and the delivery of value through product solutions. The role emphasizes relationship-building and strategic guidance to enhance customer engagement and foster long-term partnerships.
The Customer Success Manager at Nooks is responsible for managing a portfolio of over 160 SMB accounts, ensuring customer onboarding, adoption, and retention. They analyze usage metrics, lead upsell conversations, and provide technical support while advocating for customer needs within the company.
The Contracts Specialist will coordinate and support the contracts process, including creating, revising, and amending agreements while ensuring compliance with FoundationCCC’s Contracts Policy. This role involves tracking contracts and providing customer service related to legal operations across departments.
All Filters
No Results
No Results
