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Top Remote Customer Success Jobs in Rochester, NY
Artificial Intelligence • Consumer Web • Machine Learning • Productivity • Sales • Software • Analytics
The Product Support Specialist interacts with customers to provide support, gathers feedback for product improvement, and collaborates with internal teams to enhance user experience.
Top Skills:
CodingProduct Support
Security • Software • Cybersecurity • Automation
The Compliance Advisor at Drata will advise customers on compliance frameworks, assist with audit readiness, and share best practices for risk management.
Top Skills:
Cybersecurity TechnologiesGrc Tools
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As Director of Technical Support Engineering at Samsara, you will lead a large team to deliver exceptional technical support, manage issue resolution, develop strategies to improve customer satisfaction, and optimize operations. You'll ensure seamless collaboration across teams and maintain a high operational standard while scaling support functions.
Top Skills:
Crm (E.G.SaaSSalesforce)Zendesk
Featured Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Provide L1 support for Salesforce applications, troubleshoot issues, manage customer expectations, collaborate with development teams, and maintain expertise in Salesforce features and administration.
Top Skills:
ApexFlow AutomationsJavaScriptLightning Web ComponentsRest ApiSalesforceSoap Api
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.
Top Skills:
CRMGoogle SuiteHubspot
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Customer Success Manager, you'll establish partnerships with clients, oversee onboarding, train users, manage customer success strategies, and collaborate with teams to identify upsell opportunities and evaluate customer satisfaction.
Top Skills:
CybersecuritySaaS
Cloud • Information Technology • Security • Social Impact • Software
Analyze global weather data, compose urgent alerts, and ensure accurate communication about natural hazards to support client safety and business continuity.
Top Skills:
Forecasting ToolsOpen-Source Intelligence ToolsSocial Media
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
This role involves providing program consulting services to clients, designing and implementing Customer Experience programs, and driving organizational change to achieve business outcomes.
Top Skills:
Cx DesignData AnalysisSurvey Design
Big Data • Cloud • Internet of Things • Productivity • Software • Business Intelligence • Infrastructure as a Service (IaaS)
As a Technical Account Manager, you will serve as the primary contact for customers, providing technical leadership, guidance, and support, while advocating for customers' needs and promoting best practices.
Top Skills:
Active DirectoryAWSAzureCifsConfluenceEsxGCPJIRALdapLinuxNfsSalesforceSmb
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Services Manager oversees client relationships in programmatic advertising, ensuring campaign success and account growth while coordinating with internal teams and preparing performance analyses.
Top Skills:
ExcelMS OfficePowerPoint
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Top remote Companies in Rochester, NY Hiring Customer Success Roles
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