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Top Remote Customer Success Jobs in Rochester, NY

18 Days Ago
Remote
Hybrid
8 Locations
Mid level
Mid level
Blockchain • Internet of Things • Cryptocurrency • NFT • Web3
As a DeFi Partner Success Manager at Aptos, you will build and maintain relationships with DeFi ecosystem partners, assist them with inquiries, and drive cross-functional collaboration across teams to enhance partnerships. You'll also stay updated on industry trends and manage partner information within the CRM.
Top Skills: CryptoDefi
18 Days Ago
Remote
United States
Entry level
Entry level
Food • Information Technology • Software
This role is an application for future customer-focused positions at Lunchbox, including implementation, onboarding, support, and customer success. Applicants will get a chance to select the role they are most qualified for and will be prioritized for future openings.
18 Days Ago
Remote
USA
Junior
Junior
Software
As an Integrations Specialist at Vividly, you will lead the integration lifecycle, working with ERP systems and collaborating closely with implementation and engineering teams. You'll assist in building and supporting customer integrations, troubleshoot live systems, and ensure scalable integration solutions. Excellent communication skills are necessary to effectively engage with both technical and non-technical stakeholders.
Top Skills: GraphQLPython
18 Days Ago
Remote
United States
Junior
Junior
Fintech
The Client Success Specialist I at Credible assists customers by addressing inquiries and providing tech support through various communication channels. Responsibilities include responding to inquiries, making follow-up calls, identifying trends affecting client experience, and contributing feedback to leadership, all while ensuring a high level of customer satisfaction.
18 Days Ago
Remote
United States
Senior level
Senior level
Information Technology • Software • Consulting
The Client Partner will manage relationships with high-tech clients, focusing on business growth and delivering tailored AI and digital transformation solutions. Responsibilities include client engagement, account growth, solution selling, and ensuring client satisfaction, while collaborating with technical teams.
Top Skills: AIMachine Learning
18 Days Ago
Remote
United States
Entry level
Entry level
Internet of Things • Robotics • Software
Formic seeks passionate individuals to contribute to company culture and operations. Candidates should align with the company's values, focusing on customer satisfaction, adaptability, prioritization, and collaboration to innovate and enhance American manufacturing.
18 Days Ago
Remote
United States
Mid level
Mid level
Artificial Intelligence • Cloud • Fintech • Healthtech • Biotech
As a Solution Manager, you will manage customer onboarding, ensuring integration of new clients into products and services. You will handle project timelines, maintain customer relationships, and provide support and training to enhance user experience and engagement, aiming for high retention and satisfaction.
Top Skills: PosSalesforce
Junior
AdTech • Marketing Tech • Consulting
The Senior Manager, Marketplaces Specialist leads marketing campaigns and optimizes brand presence on online platforms like Amazon and other marketplaces. This role involves client engagement, innovative strategy development, data analysis, and maintaining efficient operations to enhance product visibility and sales.
Top Skills: Amazon Ad ConsoleAmazon Dsp
19 Days Ago
Remote
8 Locations
Entry level
Entry level
eCommerce • Marketing Tech
The position seeks individuals to fill roles as recruiters, focusing on attracting and sourcing candidates for various job openings.
19 Days Ago
Remote
United States
Expert/Leader
Expert/Leader
Security • Software • Cybersecurity
The Senior Director of Global Customer Success will lead the team to enhance customer value, drive revenue and growth, mentor staff, optimize customer experience, and engage cross-functionally within the organization. They will implement strategies to maintain high customer retention and successfully navigate challenges in customer relationships.
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