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Top Remote Customer Success Jobs in Rochester, NY
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Fintech • Mobile • Payments • Software
The Senior Technical Support Analyst will manage customer support requests, resolve technical issues, and ensure service quality, collaborating with technical teams and mentoring junior staff.
Top Skills:
APIsFile Process AutomationHubspotJIRANetwork SystemsPostmanSalesforceWebhooks
Healthtech
The Customer Success Manager is responsible for onboarding new customers, improving account health, conducting business reviews, and maintaining strong relationships to increase customer retention.
Cloud • Software • Analytics
The Technical Account Manager engages with customers post-purchase to ensure success with NICE CX products, resolves issues, manages relationships, and supports growth.
Top Skills:
MS OfficeSQLTcp/IpVoip
Featured Jobs
Artificial Intelligence • Healthtech
Curai Health seeks Family Medicine Physicians for telemedicine. Responsibilities include patient diagnosis, care recommendations, and collaboration with AI in EHR.
Top Skills:
AIEhr (Electronic Health Record)
Fintech • Information Technology • Analytics
The Associate Client Success Manager supports digital promotions for CPG clients, assists with communications and contract management, and optimizes campaign performance metrics while collaborating across teams.
Top Skills:
Google SuiteMicrosoft SuiteSalesforce
Marketing Tech
The Outbound Lead Generation Specialist will manage the prospecting process, executing outreach campaigns, qualifying leads, and collaborating with sales and marketing teams to achieve lead generation goals.
Top Skills:
Crm SystemsHubspotLinkedin Sales NavigatorOutreachSalesforceSalesloft
Automotive • Insurance • Machine Learning • Mobile • Software
The Sr. Customer Experience Representative will manage customer inquiries, educate on insurance options, and enhance customer relationships while exceeding performance metrics.
Top Skills:
Google SuiteMS Office
Insurance
The Senior Client Success Manager ensures client satisfaction and retention through proactive management, support, communication, and cross-functional collaboration, driving engagement in insurance products.
Top Skills:
Client Success ToolsCrmsSalesforce
Artificial Intelligence • Cloud • Machine Learning • Retail • Software
The Senior OEM Program Success Manager builds relationships with OEM and dealer partners, ensuring effective use of Tekion's platform and driving project success through strategic collaboration and training.
Top Skills:
AIBig DataMachine Learning
Artificial Intelligence • Security • Software
The Customer Success Manager manages client accounts, ensures product value delivery, leads onboarding, monitors success metrics, and advocates for client needs.
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Top remote Companies in Rochester, NY Hiring Customer Success Roles
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