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Top Remote Customer Success Jobs in Richmond, VA
Cloud • eCommerce • Information Technology • Payments • Software
Conga is seeking general interest applicants to join their team. The role involves contributing to a workplace focused on innovation and team development. Candidates can submit their resumes for potential positions that match their skills and interests. Conga emphasizes diversity and encourages applications from candidates even if not all requirements are met.
Software
The Outreach Specialist manages inbound and outbound calls to engage current and prospective members, handles inquiries, and executes outreach campaigns. They ensure member satisfaction, record interactions, maintain member information, and adapt to changing priorities while meeting performance targets.
Artificial Intelligence • Information Technology • Machine Learning • Marketing Tech • Sales • Software • Database
As a Technical Support Specialist, you will support customers through email and live chat, resolving technical issues, providing guidance, and collaborating with teams to enhance customer satisfaction and account growth. You'll develop expertise in Seamless.AI's products and ensure customers get optimal lead data.
Top Skills:
APIsCRM
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Fintech • Financial Services
The Tier 1 Support Engineer will provide technical and triage support for API integrations, acting as the liaison between clients and internal teams. Responsibilities include guiding clients through technical issues, facilitating data integration solutions, and managing relationships with technology partners.
Top Skills:
SQL
AdTech
The Customer Support Specialist will handle customer inquiries via voice and chat, providing professional service and troubleshooting technical issues. Responsibilities include maintaining records of interactions, collaborating with the team, and suggesting improvements to enhance customer experience.
Fintech • Healthtech • Insurance • Mobile
As a Customer Support Representative, you will support members by answering questions, resolving issues, and ensuring access to healthcare services. Your role involves handling inbound calls and chats, providing excellent customer service, and maintaining positive relationships with existing members while adhering to company policies and procedures.
Greentech • Hardware • Real Estate • Software • Energy
The Customer Operations Associate will assist customers via phone, email, and text while focusing on improving customer operations and providing excellent service. Responsibilities include helping with data projects, communicating across teams, and looking for process improvements.
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Top remote Companies in Richmond, VA Hiring Customer Success Roles
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