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Top Remote Customer Success Jobs in Richmond, VA
Fintech • Machine Learning • Payments • Software • Financial Services
As a Customer Protection Resolution Sr. Coordinator, you will handle inbound calls from customers with potential fraud concerns, providing education and resolving issues while ensuring a positive customer experience.
Top Skills:
Google SuiteMS Office
Fintech • Machine Learning • Payments • Software • Financial Services
The role involves placing outbound calls, answering customer inquiries, educating about products, and providing support, all in a dynamic environment.
Top Skills:
Google SuiteMS Office
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The role involves leading the enhancement of the Icertis CLM platform, mentoring staff, managing client accounts, and driving innovative solutions.
Top Skills:
Agile MethodologiesAi CapabilitiesAzure DevopsData ManipulationIcertis ClmStatistical Modeling
Enterprise Web • Mobile • Professional Services • Software
As a Customer Research Advisor at Dscout, you will collaborate with clients to design and execute research projects using Dscout's platform, providing training on features and helping ensure successful project implementation. You will advocate for clients internally and support them throughout their research processes.
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Information Technology • Security • Software • Cybersecurity
As an Enterprise Relationship Manager, you will build client relationships, support cybersecurity efforts, and collaborate with teams to enhance client experience.
Top Skills:
CRM
Cloud • eCommerce • Information Technology • Professional Services • Software
The Support Engineer I provides customer support by resolving technical issues related to Cleo software and ensures superior customer service through effective communication.
Top Skills:
Cleo SoftwareConfigurationFtpHTTPNetworkingOperating SystemsSmtpSoftware InstallationSshftp
eCommerce • Food • Pet • Cryptocurrency • Manufacturing
As a Customer Experience Specialist, you'll deliver personalized customer interactions, advocate for service improvements, and build relationships, ensuring customer satisfaction.
Top Skills:
ChatEmailPhoneSms
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Strategic Customer Success Manager, you'll partner with customers to maximize the use of Samsara's IoT platform, ensuring safety, efficiency, and sustainability in their operations by conducting reviews, composing success plans, and mentoring teams.
Top Skills:
IotSaaS
Cloud • Software
The Network Support Engineer engages with customers to diagnose and resolve networking issues, improve processes, and ensure customer satisfaction with ThousandEyes' solutions.
Top Skills:
CiscoCloudDnsJavaJuniperLinuxPythonRestapiSaaSTcp/IpVoip
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Partner Success Manager drives partner enablement and success through strategic onboarding, training, and ongoing support, collaborating across departments to align goals and optimize performance using data-driven insights.
Top Skills:
Business Reporting ToolsCrm ToolsData AnalyticsIdentity GovernanceSalesforce
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Technical Account Manager at Workiva ensures customer satisfaction for federal and enterprise accounts, managing product support and strategic guidance, facilitating communication, and driving platform adoption.
Top Skills:
.Bat/ShellAws ServicesConfluenceJavaJIRAJSONMicrosoft SqlNode.jsOpenapiOracle SqlPerlPostgresPowershellPythonRedshiftRestful ApiSoapSplunkWsdlXMLZendesk
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Top remote Companies in Richmond, VA Hiring Customer Success Roles
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