Top Remote Customer Success Jobs in Richmond, VA

Coiled encourages talented individuals to reach out for roles that may not be explicitly advertised. As a remote-first company, they prioritize effective collaboration among team members and offer various benefits, including competitive compensation, generous time off, and health coverage.

The Senior Customer Enablement Engineer will guide customers through their onboarding journey, ensuring they effectively use the company's technical products. This role will involve providing technical support, delivering customer-focused solutions, and maintaining communication with clients to ensure ongoing satisfaction and product adoption.

Seeking a Native English Speaker to fill the role of English Transcription Specialist in the APAC region. Responsibilities include creating and editing transcripts for video content with quick turnaround times. This is a contract position requiring 20 hours per week with immediate start.

The Client Success Specialist at Freeosk is responsible for nurturing client relationships with brand partners, ensuring program execution excellence, and collaborating with internal teams to support and manage pre and post-sale processes. The role requires excellent communication skills and experience in marketing strategies, with a focus on providing exceptional client service.

The Renewal Specialist will manage software subscription renewals, ensuring timely execution by working closely with Sales, Customer Success, and Accounting. Responsibilities include monitoring contract terms, reviewing customer renewal data, and educating customers on subscription options to maintain high renewal rates and customer satisfaction.

As a Solutions Architect at Lumos, you'll help customers implement the Lumos platform, providing technical support and strategic guidance. You'll manage onboarding projects, create plans, communicate with stakeholders, conduct training sessions, and optimize processes to enhance customer experience and satisfaction.

As a Customer Architect at Elastic, you will drive the adoption of Elastic solutions by creating Technical Success Plans tailored to customer goals, ensuring effective onboarding and ongoing support. Collaborate with account teams to eliminate technical frictions, conduct presentations, and foster customer relationships to promote usage and expansion of Elastic solutions.